Software Support Engineer
CurrentI am currently employed as a Software Support Engineer at PEAKUP, where I actively participate in the installation and onboarding processes of products such as SIGNandGO, Velocity, and PassGate. I organize admin trainings, resolve customer cases, and contribute to the manual testing phases. Additionally, I provide technical support during sales meetings. My responsibilities revolve around ensuring efficient use of the products, promptly resolving any issues, and proactively preventing potential problems.