Eren Akyüz Email & Phone Number

İstanbul, İstanbul, TR

İstanbul Airport

- Adapting a specific approach according to each client's needs and motivations.- Assisting and supporting after sales clients in accordance with Maison values.- Cultivating new and existing client relationships through exceptional service and keeping a high standard Maison experience.- Consistently and accurately capturing client data for follow-up and.

Turkey

- Responding to inbound and outbound queries through e-mail and providing sufficient answers to customers, resolve their issues to maintain high level of customer satisfaction.- Escalating issues to the responsible departments and updating the customers in return.- Ensuring customer satisfaction and providing professional customer support.- Maintaining.

- Communicating with VIP customers thoroughly during their online visit and taking care of their needs.- Managing call center.- Calculating and adjusting daily turnover.- Working with other departments such as; marketing, budget and promotions seamlessly.

Istanbul, Turkey

- Develops service procedures, policies and set the standards for the highest customer satisfaction.- Communicates with the store managers, when/if necessary, for the resolution of requests and complaints. - Examines the relationship between customer and sale in order to strengthen communication to create loyal customers.- Supervising a team consists of 25.

- Head of foreign languages department

Arlington, Texas

- Started as a team member, was the first Turkish international to be promoted to this title in short notice (in 2 months) with a friendly attitude towards customers, colleagues and reaching the monthly quota in sales.- Breaking the all-time record in sales with a $50.000 profit at the end of the week.- Managing and Mentoring a team consists of 20.