With over a decade of leadership experience in telecom and my current role at a tech company supporting higher education, I bring a unique blend of technical expertise, management skills, and exceptional account management abilities to every team I join. My telecom background has sharpened my ability to manage complex projects, lead diverse teams, and drive innovation in fast-paced environments. I also excel as a Customer Success Manager, building strong client relationships, ensuring their needs are met with tailored solutions, and helping them successfully adopt digital solutions to enhance their operations.Now, I’m passionate about leveraging technology to enhance the education sector, ensuring institutions can thrive in today’s digital world.I’m a proactive problem solver and strategic thinker, committed to delivering results that align with organizational goals. As someone who values continuous learning and improvement, I thrive in collaborative settings where I can both contribute and grow. Whether it’s optimizing processes, guiding teams through transformation, managing client relationships, or driving new initiatives, I am dedicated to being a valuable asset to any organization I work with.Skills:+Customer Success+Leadership Development+Collaborator+Salesforce+Six Sigma Lean Green Belt Certified+Team Leadership+Problem Solver+Analytical Thinker+Strategic Planning+Performance Management