Elena Robinson, Ba, Pm Certificate Email & Phone Number

New York, United States

• Coordinate travel arrangements through Concur and Direct Travel in alignment with PIMCO's Travel and Entertainment Policy.
• Manage and process expense reports, track reimbursements, and reconcile monthly credit card statements.
• Organize client meetings, maintain calendars, and update Perform database for tracking and analytical reporting.
• Serve as key advisor for onboarding and coaching new hires in the New York office, ensuring smooth transitions.
• Train new administrative assistants on PIMCO operations and best practices.
• Plan strategic team offsites and fostered a positive team culture across Global Digital and Administrative Departments.

Greater New York City Area

• Provided Portfolio Managers with professional operational support.
• Managed, coordinated, and scheduled meetings for existing and prospective clients with Portfolio Managers and Managing Directors pitching PIMCO products and services.
• Maintained client information in Customer Relationship Management (CRM) database application.

New York, New York

• Supported the Northeast Divisional Vice President with assistance and oversight of all project phases.
• Lead team building events and budget conferences.
• Partnered with cross functional teams on initiatives to help drive successful outcomes.
• Crafted constant communication for the team to encourage transparency and enhance team functionality.
• Shared knowledge of regional and local projects by creating best practices webinars.

New York City, New York

• Responsible for supporting Senior Executives and team: scheduling meetings and travel, accounts payable, creating expense reports, onboarding new hires, organizing files, and answering phone lines.
• Successfully launched HBO GO & HBO Now services expeditiously.

San Francisco Bay Area

• Exceeded goals growing subscriber base by successfully training over 350 call center representatives on HBO & Cinemax programs and developing their selling skills.

San Francisco Bay Area

• Created supreme brand awareness by soliciting, administering client orders and servicing production on media platforms.

Project Management Certificate, Project Management, A

Project management skills are increasingly important in today’s competitive organizations, especially for meeting project goals on time.

Ba, Broadcast Communications