Ergun Bağcı, Pmp, Itil Email & Phone Number

Istanbul, Turkey

As the senior IT manager, in an environment with exceptionally diverse business lines like Power Generation, Power Trade & Distribution, Electric Vehicle Charging Stations, Electric Vehicle Car Rental, Solar Panel Manufacturing & Trade, Power Plant Building, I started to work for Zorlu Energy with focus on• IT transformation & IT re-organization (including Team building & Talent acquisition)• Digital transformation (including Application & Infrastructure transformation)Specifically, to• Rebuild an effective IT team and • Put maximum effort to execute company’s digital transformation strategy especially on Electric Vehicle Charging Stations business line (i.e. ZES) which makes Zorlu Energy defines itself as a tech company publicly, not a conventional Utilities company.In less than a year, I built up a team that reached its goal and has been going beyond, through successful projects. One of these projects earned a national CIO award already.Some remarkable projects my team finished or is currently working on are:• ZES Turkey – Salesforce Implementation for Sales team• ZES Turkey – Salesforce Implementation for Installation and Commissioning team• ZES Turkey – IoT platform integration (Financials)• ZES Electrip Mobile application SAP Integration and process redesign• ZES Global – Salesforce Implementation for Sales team• ZES Global – Financial integration • Salesforce Implementation for Solar Sales team• SAP ERP Performance Enhancement• SAP Master Data Revamping (MM-SD)• Miscellaneous HR business process transformation, SAP BPC, SAP SLC, RPA (Robotic Process Automation), mobile application, financials (SWIFT ve MT940), management reporting, “E-services”, business workflow, web pages, PLC/Data, corporate sustainability, document management,CDDO / KVKK / GDPR projects• SAP HANA Preliminary Work - Ongoing• ZES Turkey – Call center implementation w/ IoT platform integration - Ongoing • ZES Turkey – Artificial Intelligence & Machine Learning – Planned

Istanbul, Turkey

I manage a team of 8 experts and more than 30 different business applications in a diverse landscape, involving more than 20 different countries abroad, including production plants and sales organizations. In this position, my biggest challenges, which were turned out to be my biggest successes.Some remarkable fields I worked on:• Digitalization & Digital transformation: Setting Nobel’s digital strategy and digital transformation roadmap with a professional consultancy service including SAP S/4HANA transformation, Industry 4.0, digital transformation of marketing, BI&Analytics.• IT strategy: Worked with Gartner and the CIO• Team building: Restoration of the whole department, in terms of changing working habits and organizational structureo Putting internal customer satisfaction to the focal point and increasing service qualityo Working with proven methodologies and principles Upgrading and/or renewing existing systems and redesigning the whole application architecture and vendor ecosystem• Implementing major corporate projects (listed below)Some remarkable projects me and my team finished are:• DDM automated Warehouse project: An “unmanned” warehouse with robotic integration with a capacity of 17500 pallets (Biggest in Pharma industry in Turkey)o We won 3 national awards with this project• Global CRM/CLM implementation in 20 countries, including Turkeyo We won 6 national awards with this project• Renewing 8 production lines (All Serialization&Packaging Machines, all software&hardware, and network) to comply EU-FMD• Big data: BI-Business Intelligence (Qlikview and MS Power BI)• SAP Upgrade and re-implementing the Computerized Systems Validation methodology according to GMP / GxP and CFR Part11• SAP-Succesfactors implementation in 21 countries including Turkey• RPA (30 processes)• Financial business processes and applications transformation programme• SAP Master data management• SAP PM• Global website redesign• 50+ new workflows• SAP Fiori

Istanbul, Turkey

As a Team Leader, I design and implement business processes with my team of business analysts through different projects. Besides my team, I manage cross functional teams, mainly involving key users, functional managers and consultants. As an ITIL Foundation certificate holder, I am trying to optimize IT processes in my responsibility area.As SAP Functional and Technical Consultant and Project Manager , I am responsible for: • Project Management of on-going IT projects with cross functional teams and my core team• As the holder of a PMP (Project Management Professional) certificate (#1510240), implementing new information system projects according to PMI’s Project management approach. • Remarkable projects o Big data: Business Intelligence & SAP BW Project (on BI & BW)o Sales Automation Project (Multi-platform) o R&D Project Management Project (on SAP&Web application )o E-Invoicing (Multi-platform)o Manufacturing Budget Planning and Simulation Project (on SAP)o Maintenance Management Project (on SAP) o Supply Chain Management Process Analysis Project (Multi-platform)Additionally, I am responsible for:• Coordinating the SAP eco-system, and managing and improving the current SAP system. This includes the integration of IT management with users and consultants, as well as business, IT and Quality Assurance parties. • Using my 10+ years of experience with process management, improving business processes.• Ensuring the SAP system is kept validated according to GMP certification rules and principles throughout its life cycle.

In an international company scattered across 5 countries with 11 main locations, as Information Systems Executive (SAP Logistics), I was responsible for:• The operational management of my team of businesss analysyts and software developers. • The functional and technical design and the implementation new customer requirements and projects with cross functional teams, besides my team.• Following Lean Management and Manufacturing principles in functional design and the implementation of enterprise business processes.• Verification/Validation of business processes implemented in SAP and the auditing of actual business processes.

As a Senior SAP Expert and Senior Business Analyst, I implemented two Full Cycle “SAP Business Suite/mySAP ERP” Project (in Tırsan and in DAF)I worked on MM, WM, QM and partially on PP and SD modules with responsibility for: • System and Process Analysis,• Functional and Technical System Design: Evaluation of new business demands and requirements and designing integrated processes • Implementation (Performing system configuration/IMG activities, implementing Enhancements/User Exits/Custom programming/Debugging ABAP codes)• Offering System and User support • Testing and Documentation, Authorization of users, Offering user trainings, Data migration management from the legacy AS400 system

As Management Consultant my duties included the organization of trainings and business consultancy for Turkey’s top governmental institutions. I was responsible for:• Continuous Organizational development• Strategic management• Process management • Process analysis• Idea generation and analysis techniques• Quality management• Statistical process control• Quality management in the healthcare industry.

Online Course On "Digital Transformation Strategy" (Through Edx Platform), Verified Certificate Of Achievement

Msc, System And Control Engineering

Bsc, Industrial Engineering

Education record