Actively working for Customer satisfaction and Revenue Generation. Managing Workshop and Front office team to make sure the repairs carry out timely maintaining Customer satisfaction.Also responsible for Warranty and Campaign management. Extra services like selling Extended Warranty, Service Packages, Value Added Services to customers as add on to the job profile.Taking care of Internal Audits & Dealer Standards Audits ensuring that the standards were strictly complied with… Show more Actively working for Customer satisfaction and Revenue Generation. Managing Workshop and Front office team to make sure the repairs carry out timely maintaining Customer satisfaction.Also responsible for Warranty and Campaign management. Extra services like selling Extended Warranty, Service Packages, Value Added Services to customers as add on to the job profile.Taking care of Internal Audits & Dealer Standards Audits ensuring that the standards were strictly complied with. Detailed manpower & coordinated the work flow in the workshop & ensured timely completion of task resulting in customer satisfaction. Preparing daily Workshop sheets, Monthly reports, Warranty Report, Revenue report etc. Internal Audits, Technicians trainings and exams for new circulars, Productivity and Efficiency Analysis Make sure that Service Core Process follows in all stages. Responsible for distribution & implementation of all Service measures & information.Working on software like Elsa Pro, Saga/2, Bajaj EW Portal, Audi LPMS, DMS, MIS, WMS etc Show less

Handling Pan India customers for Service, Repairs and Body work support. Customer Support for automobile related problems.24x7 Breakdown AssistanceRevenue GenerationCustomer Dealing and SatisfactionFront Office ManagementTeam HandlingMaintaining Bentley standards for After SalesTechnical support to CustomersComplaint handling

Handling Service, Repairs and Body work support.Customer Support for automobile related problems.24x7 Breakdown AssistanceRevenue GenerationCustomer Dealing and SatisfactionTeam HandlingClaims processingMaintaining Honda standards for After SalesTechnical support to WorkshopVehicle diagnosisComplaint handling

WorkshopFront OfficeWarrantyBodyshopCustomer HandlingAfter Sales SupportTeam HandlingClaims processingMaintaining Honda standards for After SalesRevenue generationTechnical support to WorkshopVehicle diagnosisComplaint handling

WorkshopWarrantyFinal InspectionQuality InspectionHandling all Electrical and mechanical concerns for the vehicle.Responsible for all the warranty related concerns.Service and Front Office ManagementInternal AuditsTechnical TraineeTools InchargeGoowill SupportCampaign Manager

Handling all Electrical and mechanical concerns for the vehicle.Responsible for all the warranty related concerns.Service and Front Office ManagementInternal AuditsTechnical Trainer