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As the head of three departments, I am responsible for managing 49 people, including the Presales Team, Project Managers (4), Team Leaders (6), and Developers. These departments oversee the development and implementation of various systems, including Loyalty Systems, Prepaid Systems, Discount Systems, Campaign Management, Giftcard, Brand Partnership Programs, Payment Gateways, and Kiosk Software Systems.

* Detecting problems in POS hardware and software and leading communication between the manufacturer and customer to promptly resolve any issues* Leading the identification of new potential opportunities for current customers, especially in terms of integrating new models* Collecting data from other countries and meeting with customers in the Italian market.* Serving as a bridge between the technical team and sales team to increase efficiency

* Head of Development/Test/Research divisions and a team of 45 analysis and development staff.Responsible for achieving project targets by motivating and developing staff and consistently surpassing Key Performance Indicators.* Planning to integrate loyalty, e-top up, NFC, and other special projects into the core banking software by using POS terminals.* Creating technical matrices to effectively utilize resources, conducting performance reviews, and setting objectives for the… Show more * Head of Development/Test/Research divisions and a team of 45 analysis and development staff.Responsible for achieving project targets by motivating and developing staff and consistently surpassing Key Performance Indicators.* Planning to integrate loyalty, e-top up, NFC, and other special projects into the core banking software by using POS terminals.* Creating technical matrices to effectively utilize resources, conducting performance reviews, and setting objectives for the team.* Identifying software development needs based on business opportunities, collaborating with customers and internal parties to define project development efforts.* Monitoring and controlling project compliance in all areas, including customer care, effective planning, staff training and development, organization, and time management.* Reviewing and evaluating weekly development achievements and producing a weekly spreadsheet.* Supporting and coaching team managers to reach their full potential.* Developing a new payment system program to be used in all stores with POS terminals, in line with the customer service strategy.* Maintaining and creating new features for existing projects to provide assistance for the use of non-banking software with banking applications.* Handling and swiftly resolving customer complaints in a professional and effective manner.* Leading all activities, including relationship management with local partners, and overseeing the recruitment and resource selection process.* Allocating staff to projects according to agreed priorities, such as the creation of estimates, design, implementation, and maintenance of products. Show less

* Leading software projects and a team of three software engineers in the design and development of hardware-assisted FAX server and other server-based applications. Responsible for software development and project improvement for the company's applications.* Supervising, motivating, and developing team rewards and recognition programs.* Developing new applications on Borland and Microsoft technology using Borland C++ Builder, Delphi, C++, and Visual Basic compilers with MySQL and… Show more * Leading software projects and a team of three software engineers in the design and development of hardware-assisted FAX server and other server-based applications. Responsible for software development and project improvement for the company's applications.* Supervising, motivating, and developing team rewards and recognition programs.* Developing new applications on Borland and Microsoft technology using Borland C++ Builder, Delphi, C++, and Visual Basic compilers with MySQL and Firebird database systems. Show less

• Developing new applications using the Centura SQL Windows compiler and IBM DB2 database systems.• Integrating and planning medical systems for Turkey's largest medical network.

• Designing and enhancing new network platforms and software systems for companies to increase security measures.