-Managing all customer processes from A to Z and ensuring satisfaction by addressing customers' problems, needs and thoughts.-Providing training to customers for the product.-Supporting the customer in all post-training processes

• Interacting with customers across different channels and platforms• Managing customer issues and making sure they’re addressed promptly• Effectively handling customer complaints and concerns and finding solutions in accordance with company policies and customer satisfaction targets.• Provide recommendations for process improvements to enhance efficiency and customer satisfactionBrands: Vestel - İpekyol - Vakko - Avva - Balmy - Greyder - Derimod - Chakra - Sushico - Balparmak - Elle - YTU Teknopark - Benetton - Rixos - Paribu Cineverse...

- Inbound Calls Customer Representative (Credit Cards, Loans, Sales and Investments Unit and General Information Support)- Churn Specialist (Sales and Subsidiaries unit with the authority of Credit Card Churn Department.)

Alp Aviation / Alp Academy Education and Development Intern Project-based Internship ( Arinkom TTO )- planning traning content- shooting training content - editing training content

İletişim Kulübü Yönetim Kurulu ÜyesiCMYK Medya Günleri 9 Etkinlik KoordinatörüCMYK Medya Günleri 10 Etkinlik Koordinatörüİletişim Kulubü Halkla İlişkiler Koordinatörü

İletişim Kulubü Halkla İlişkiler Sorumlusu