Customer Experience Specialist
İstanbul, Türkiye
• Interacting with customers across different channels and platforms• Managing customer issues and making sure they’re addressed promptly• Effectively handling customer complaints and concerns and finding solutions in accordance with company policies and customer satisfaction targets.• Provide recommendations for process improvements to enhance efficiency and customer satisfactionBrands: Vestel - İpekyol - Vakko - Avva - Balmy - Greyder - Derimod - Chakra - Sushico - Balparmak - Elle - YTU Teknopark - Benetton - Rixos - Paribu Cineverse...