Eric Hooper Email & Phone Number

Farmville, Va, Us

Arlington, Va, Us

- Lead a configuration team to implement client requirements leveraging Salesforce and Tableau CRM using platform best practices.- Learned Tableau CRM and became certified within 6 months to become the account's Tableau CRM subject matter expert.

Arlington, Va, Us

- Assisted with gathering business requirements and translating them into functional and technical requirements in the form of User Stories and Acceptance Criteria, to be delivered to the assigned developer and QA user. - Led a team of 3 developers and 2 QA users – Prioritized work and assigned work to team members, monitored progress through daily scrum calls, unblocked scrum team members when issues arose, mentored junior developers, and managed the timeline of work to be completed per sprint and per Project Increment. - Collaborated with the Design Team to accurately match desired designs with the required technical level of effort. - Designed and Implemented several data models and automation solutions. - Worked heavily with Lightning Flow, Process Builder, Validation Rules, Role Hierarchy, Sharing and Visibility, etc. - Heavy work with Apex Triggers, Queueble and Batch Apex, Custom Metadata, Custom Settings, Platform Events, and have gained a lot more understanding and respect for Test Classes.

New York, Ny, Us

● Led requirements gathering sessions, documented requirements, created User stories, and translated client's business requirements into functional / technical requirements on the Salesforce platform● Consulted with clients in data modeling best practices in regards to requirements not satisfied by the core Litify product. ● Designed and implemented custom objects, fields, lightning components, process builders, list views, formula fields, etc.● Reviewed technical requirements submitted by Technical Account Managers and configured for clients’ review or delegated to offshore development team● Designed and created solution documentation for customizations to be implemented by offshore team.● Responsible as the Salesforce Functional Lead for up to 20 law firm accounts at a time during their Litify Salesforce managed package implementations.● Determined areas of improvement for clients’ Salesforce data structure and processes● Gathered requirements for and designed and implemented reports and dashboards needed for law firms’ business success.

Responsibilities: -Requirements gathering -Reviewed Client’s Salesforce org to determine needs, pain points, and inefficiencies -Designed and implemented data schemas for different programs with varying requirements -Created and edited APEX controllers and Visualforce pages -Cleaned and uploaded thousands of records of data using Data Loader, Data Wizard, and Demand Tools -Reports and Dashboards and report types -Designed and implemented rules for users’ record access -Implemented Salesforce communities -Custom objects, custom fields, formula fields, record types, page layouts, and support processes -Edited Profiles and permission sets -Created Validation rules to promote clean and usable data -Created and edited automation using workflows, process builder, and approval processes -Created and integrated Form Assembly forms into Salesforce production -Used Change Sets and Force.Com IDE to migrate metadata changes.

New York, Ny, Us

• Initiated sale and lease consultations identified through client needs, and curated suitable properties for review.• Negotiated lease terms on behalf of clients and advised them on various requirements and strategies for approval, including financial document presentation and negotiation tactics.• Collaborated with real estate management companies, landlords, and individual unit owners to facilitate the leasing and sales of apartment units. • Developed repeatable lead generation tactics through careful research and planning to identify profitable opportunities in a fast moving market.• Marketed apartments using industry software and web based platforms as well as maintaining continuous contact with prospective clients.• Prepared various documents including representation contracts, purchase and rental agreements, closing statements, and leases. • Coordinated property closings while overseeing the signing of documents and funds disbursements.

Washington, Dc, Us

• Presented finished product stills and video for government and public relations.• Edited all approved combat and non-combat photographs for the 2nd Marine Aircraft Wing in Cherry Point, North Carolina and Al Asad, Iraq.• Gained expertise in AVID editing software as well as videography and photography techniques, used for completing mission objectives.• Supervised and mentored Marines and civilian personnel in the operation of high quality and expensive government owned media equipment.• Quickly learned how to properly and safely operate a HMMWV (Humvee) vehicle and proper maintenance procedures to become the unit’s lead driver and Humvee NCO while deployed to Iraq. • Created and presented Power Point slides detailing security procedures and policies while in Iraq to upwards of 30 junior enlisted Marines.• Collaborated with military from different functions while contributing to the success of the 2005 Iraqi Constitutional Referendum.• Regularly worked in teams with public affairs personnel for the documentation of various operations. • Had regular contact with high ranking officer and enlisted military personnel, while managing expectations in the procurement of video and photographic documentation. Oversaw quality control before deliverance to stakeholders.• Held Secret security clearance and controlled and disseminated classified material according to strict government policies and procedure.

Bachelor'S Degree, Business Administration And Management, General

Anthropology