Eri Hayashi Email & Phone Number

Halifax, Nova Scotia, Canada

Tokyo, Japan

•Utilized excellent keyboard skills to enter data accurately and quickly into CRM systems, creating usable databases for the finance and sales departments.•In charge of issuing and manage account receivable invoices and recording account payable invoices into a system.•Supported Directors by setting meetings, providing agendas, creating minutes, also arranging travel transportations and accommodations.•Tasked with a 12-month project revising and creating company purchasing/sales flow charts in anticipation of the company joining the Japanese Stock List.•Managed a team of 4, assisting sales representatives with creating manuals to increase profits and streamline day-to-day operations, allowing sales teams to focus on clients.

Japan

• Managed and controlled inventory according to given data and strategically designed the products' display shelves using sales data from the previous month/year.• Assisted customers with introducing products, taking pre-order, shipping, or refund.Responsible for managing part-time employees to effectively implement restock, facing, and sanitizing products. Also controlling the number of cashiers depends on how busy the store was.

Sydney, New South Wales, Australia

Japan

• Welcoming customers with excellent communication skills.• Making incoming/outgoing phone calls, and handling customer requests and complaints precisely, including follow-up phone calls. • Entry customer information data into a CRM system

Certificate, Office Administration

Activities and Societies: -Book Keeping -Computerized Accounting -Social Media Marketing -Organizational Behavior -Business Communication.

Certificate Lll In Early Childhood Education And Care, Chilldcare

Studied for providing an appropriate and an adequate environments for children. Worked for a childcare centre as a trainee for 3 months..

Associate'S Degree, Literature

Research and study defference between Thailand and Japanese culture. Participated in an exchange program.