-Developing and maintaining a good relationship with the existing and new clients-Coordinate sales activities with the headquarter in Japan-Maintaining the company records, client database and other information

-Planning and Suggesting itineraries based on available travel routes and cost, availability and convenience of transport -Making and confirming travel and accommodation reservations and informing clients of bus, plane, ship and train connections -Providing information on tourist attractions and availability, and procedures for dealing with lost and stolen documents -Assisting clients and guests with special needs if required-Updating company website and keeping content fresh