Spearheaded Supply management across 3 brands (EE, BT, Plusnet) supporting B2C & B2B and driving strategic change from a supply chain perspective in support of new-EE strategic expansion into Consumer Electronics. Managed the Supply Chain relationship with Apple as their biggest customer in Europe for 10 years. Led commercial negotiations to optimize performance and enhance profitability, generating improved margin and cost efficiencies. Achieved highest engagement (93%) and inclusion (89%) results in the Directorate, fostering a positive and inclusive work environment conducive to productivity and innovation.

Responsible for Demand, Supply & Inventory performance of all Customer Equipment [Phones/Tablets/Mobile Broadband, SIM’s & Home- Broadband/TV and new to market Connected products] across BT, EE & Plusnet working with strategic & key vendors like Apple & Samsung, and optimisation of Cash/Inventory through the use of IBP (SAP) - Integrated Business Planning processes, managing a team of 15. Lead the implementation of SAP IBP (Integrated Business Planning) digitising supply chain planning. High level of stakeholder engagement to maximising opportunities and add commercial value. Oversaw change program work streams to invigorate supply chain process & efficiency, and delivered tangible improvement to absorb 50% SKU increase & reduce resource by 20%. Accountable for demand, supply & inventory management across 2,000 products for Mobile & Fixed Line for EE, BT & Plusnet, ensuring supply for 98% of all customer equipment shipped by BT Group.

Lead vendor relationships & a team dedicated to the planning & management of intake for EE Mobile, with a spend of over £1b/annum. Strategically developed the supply chain and improved availability, fulfilment and inventory turnover. Developed strong relationships with strategic suppliers like Apple & Samsung, engaging in commercial deals. Optimised inventory & drove an 80% reduction in the level of product disposal via auction & therefore loss. Mentored, developed & empowered staff through organisation renovation, driving up performance.

Optimisation of overall supply chain management:Lead key events in the annual and monthly management cycle including business planning, demand forecasting and sales & operations planning (S&OP) reviews driving continuous improvement through cross functional leadership & coordination.

Working at Epson Europe Amsterdam head office, I managed demand and supply processes ensuring maximum availability of product whilst achieving inventory objectives & strategic development of European operations function & organisation, managing a team of 25.

Management of Consumables business operation including warehousing & distribution.Achieved end to end Supply Chain improvement and cost reduction through total process renovation & developed demand/supply planning processes alongside the development & implementation of European Operations strategy.

Demand forecasting, supply planning and order fulfilment for Consumer & Business products across 3 European sites.Included a 12 month assignment to Dundalk, Ireland, responsible for creation and implementation of supply planning and inventory management processes at a brand new manufacturing siteFormerly Customer Interface Manager within a world class Electronics manufacturing facility, producing 3,000 circuit boards per day