I was promoted to oversee the development, execution, testing, and support for all Americas ERP initiatives. I coordinate all activities and resources, including 2 direct and 170 indirect reports in the US and India, and I'm responsible for implementing SAP S/4 HANA as the latest ERP solution. I manage requirements, deliverables, project planning, risk mitigation, issue resolution, training, prioritization, code and design changes, data migration, and more. I also ensure the transfer of releases to production, participate on architectural governance teams, monitor vendor performance, and guide improvement efforts. Part of my role includes administering large project budgets and working with multiple departments on strategy, solution governance, escalation, scheduling, testing, quality, and delivery.Accomplishments:• Saved millions of dollars as a member of the team that negotiated lower pricing with the software and implementation partners.• Reduced costs and streamlined workflows, while improving data governance capabilities, by introducing Lean methodologies, redesigning business processes, and harmonizing across the enterprise.• Increased quality and efficiency by implementing Agile/Waterfall-based best practices.• Guided key business cases from development through board approval, totaling hundreds of millions of dollars.• Spearheaded a major scope reset in wake of COVID shutdowns to ensure all milestones attained. Succeeded in achieving a 5x increase in anticipated value vs. original ROI.• Introduced a Program and Solution Governance framework to standardized processes and simplify the technology architecture, while enhancing decision making.• Improved enterprise benchmarking and decision making capabilities by completing the 1st phase of the SAP implementation on time.• Currently preparing to launch the 2nd phase of the project, projected to save hundreds of millions of dollars by migrating all data to the new platform and retiring the old platform.

I was selected to develop and implement a 5-year strategic plan for IT operations, manage a multi-million dollar project portfolio, improve operational performance and capabilities, enhance IT security, research new technologies and best practices, and reduce costs. I was responsible for critical initiatives in the areas of data protection, risk management, disaster recovery, compliance, controls, application management, infrastructure and network support, data center management, asset procurement, labor capitalization, platform modernization, system health, cloud services, and analytics. I also partnered with department and project heads. Accomplishments:• Improved performance and lowered costs by migrating several applications to a new platform.• Partnered with the Architecture group to implement resiliency solutions that increased business continuity.• Resolved operational issues to enhance project management forecasting accuracy and performance.• Created a multi-year IT strategy that simplified the IT landscape through application modernization and rationalization, which became the foundation for the company’s IT transformation program.• Streamlined the solution delivery framework 40% for critical applications, resulting in the improved ability to complete projects on time and within budget.• Increased system stability and delivery quality by designing a testing matrix and application tiering model.

During this time, I directed all financial operations for Bridgestone Americas’ IT organizations on 2 continents. I ensured proper fiscal control and regulatory compliance, including GAAP and IFRS, and worked with the CIO and senior executives to create and implement vital business strategies. I was responsible for forecasting, risk management, financial policies, accounting principles and practices, record keeping, financial reporting, invoicing, and month-end closes. Also, I supervised 3 direct reports and managed a budget of several hundred million dollars.Accomplishments:• Reduced spending 20% by emphasizing cost control, benchmarking, and vendor management.• Improved accountability of cost center managers and reduced risk by implementing repeatable reporting.• Increased ROI for capital projects by tightening controls and enhancing project governance.• Prevented year-over-year labor cost increases by introducing hiring and headcount controls.• Optimized business costs by redesigning the IT allocation methodology, which improved transparency.

In this role, I oversaw financial functions for a $2B product offering, and I led the transition from an industry-focused model to product offering-based management of financial reporting, analysis, and budgeting. Accomplishments:• Improved profitability $250M by guiding global cost reduction efforts.• Facilitated $1B in projected revenue by launching SaaS and PaaS offerings.• Reduced bid turnaround times while enhancing service delivery efficiency by directing a critical project to globally standardize cost models and rate cards.• Served as the Subject Matter Expert (SME) for a $100M global Finance transformation program.

I managed a $750M budget and led high-profile cost improvement initiatives for this IT and professional services organization, where I supervised a global team of 25 responsible for financial planning, reporting, analysis, compliance, and accounting.Accomplishments:• Reduced resource costs 40% by implementing an outsourcing model that utilized local personnel in India, Latin America, and Vietnam for multiple finance roles.

Global Enterprise Service Management portfolio

Global Infrastructure Services (GIS)

Global Infrastructure Services