Eric Andrade-Strohm Email & Phone Number

Modesto, CA, US

Key Responsibilities:-Provide support for network-related issues, ensuring optimal network performance and minimizing downtime.-Map network infrastructure to track and identify network components and configurations, aiding in faster issue resolution.-Collaborate with offshore network team and Cisco TAC.-Utilize various network diagnostic and monitoring.

Responsible for providing on-site and remote support to customers in a healthcare setting. History of troubleshooting Dell PCs in a Windows Environment, imaging PCs using SCCM/MECM, and assisting with troubleshooting Windows Office programs as well as some hospital software such as Cerner/Citrix and PBAR. Experience with networking and patching in ports.

Responsible for resolving computer and network issues through a ticketing system. Worked in a healthcare setting, and provided support to users.Key Responsibilities:-Troubleshooting software and hardware issues on Windows devices, including Dell OptiPlex machines, Microsoft Office, and various hospital programs such as Cerner or PBAR. I also conducted.

Patterson, California, United States

Worked in multiple different departments throughout the facility. The main department I was in was Picking, for which I was the top performer. Other accomplishments include:-Troubleshot own software and hardware issues at stations; fixed monitor, scanners, and reset printers.-Checked to make sure my station would be operational.-Have a basic understanding.

Turlock, California, United States

I was Lead Cook, and later was promoted to Assistant Manager in January of 2020. My responsibilities included:-Trained and supervised 8 employees.- Greeted guests and answered phone calls; handled customer complaints; handled seating of customers.- Maintained and ordered inventory; Helped improve profits by reducing food waste. - Prioritized and juggle.