Eric Ansah Email & Phone Number

Baltimore, Maryland, United States

Washington D.C. Metro Area

• Transitioned corporate stores to franchise
• Oversaw ten stores in Virginia, DC & Maryland
• Worked with franchisees, vendors, and corporate division to maximize and grow the business
• Accountable for sales growth, store standards, customer service and staff development at multiple locations

Washington D.C. Metro Area

• Effectively coordinating and managing all store activities, including developing relationships with outside sales representatives.
• Ensure internal and external customer satisfaction and achieving and exceeding budgeted sales and profits.
• Actively developing and maintaining a team approach in the day-to-day management of all store associates. Developing associate skills, using coaching, observation tools, and providing feedback that will result in.

Fredericksburg, VA

• Responsible for all sales and operational procedures, personnel and loss prevention
• Maximizing sales and profit growth
• Staff development and succession planning
• All metrics including associate and customer satisfaction surveys

Fairfax, VA

Arlington, VA

• Worked as an office supply specialist, overnight shift supervisor, front-end manager, and acting general manager for other stores in the region
• Performed all functions of management including customer service, inventory supervision, sales, personnel, and financial accountability
• Successfully relocated Arlington store to Wilson Boulevard and opened the new store