Eric Arbogast Email & Phone Number

Fort Lauderdale, FL, US

Miami / Homestead, FL

• Orchestrate day-to-day operations of food and environmental services aligning productivity with organizational goals, ensuring compliance with health and safety regulations, managing staffing levels, and implementing.
• Participated in numerous inter-departmental committees and workgroups to provide high quality patient and customer care resulting in continuous improvements in both patient satisfaction and safety.
• Directed day-to-day operations of environmental services department, including aligning productivity expectations with organizational goals, ensuring compliance with health and safety regulations, managing staffing.
• Focused the team on key performance indicators (KPIs) to affect metrics such as staff performance, costs, customer and employee satisfaction delivering results that exceeded expectations.

Miami, Florida, United States

• Oversaw 432-bed facility with budget of $15M and staff of 100+.Produced Patient Satisfaction scores as measured by Press Ganey in the 95th percentile or higher for more than 40 quarters straightMet all Joint Commission.
• Participated in numerous inter-departmental committees and workgroups to provide high quality patient and customer care resulting in continuous improvements in both patient satisfaction and safety.
• Directed day-to-day operations including aligning productivity expectations with organizational goals, ensuring compliance with health and safety regulations, managing staffing levels, and implementing operational.
• Focused the team on key performance indicators (KPIs) to affect metrics such as staff performance, costs, customer and employee satisfaction delivering results that exceeded expectations.ADDITIONAL RELATED EXPERIENCE.