Eric Arp Email & Phone Number

Round Rock, Tx, Us

Round Rock, Texas

•Develop and deliver technical/sales training on Enterprise portfolio products to Inside and Outside sales organizations.•Strategic part of core team responsible for developing and implementing FLX Evolution training program for all North America Technical Sales Reps.•Experience working with cross-functional teams and stakeholders to determine training needs.•Skilled at creating and writing highly technical content and making it simple for readers and students to digest and understand.•Actively coach, mentor, and train Technical Sales Representatives in 1x1 and group settings.•Technical Sales Rep New Hire Site Lead for Round Rock Campus (Aug 2019 – May 2021).

Round Rock, Tx

• Design datacenter solutions and provide consultation for Dell’s largest and most complex customers, including Service Providers, Telco’s, Higher Ed, Healthcare, K-12, and State/Local Government.• Demonstrated knowledge in all aspects of datacenter technology, including servers, storage, networking, virtualization, and disaster recovery.• Responsible for guiding and forecasting large opportunities through the sales process in Salesforce, from discovery until the sale is closed.• Team player award received multiple times.• Consistent sales attainment throughout tenure.• Earned several key certificationso Comp TIA Server+ │ VTSP/VSP │ EqualLogic/Compellent Storage Architect

-Review contractor work at managed properties to ensure satisfactory job completion-Utilization of computer programs including Microsoft Outlook, Excel, and Word-Maintain and protect company assets by watching for fraudulent contractor practices and conditions that may threaten managed properties.-Ability to maintain high productivity under limited to no supervision• One of the first employees selected for pilot testing of the telecommuting program• Employee of the Quarter (1st Quarter, 2011)• Exceeded company metric goal by an average of more than 20% over each of the past 3 years

-Assist consumers with buying/selling Real Estate properties-Determine property values for consumers by utilizing a Comparative Market Analysis-Supply clients with the necessary information to help them in making their decision to purchase a property.-Provide property tours to clients in order to familiarize them with the property. • Closed 8 transactions for approximately $1.2 mil in the first year of business

-Oversee the daily operation of Banking Center-Responsible for ensuring all required sales goals are met on a monthly basis-Responsible for the management of 4 Relationship Bankers and 1 Asst. Branch Manager-Actively Coach and provide constructive feedback to sales associates to improve sales success-Facilitate Monday/Friday Sales meetings to review current goals and objectives-Make Joint calls with bankers to clients to help close prospective deals• Consistently ranked within the top 25% of Banking Centers in the State of Texas in reference to sales production.• Ranked among top 10 Banking Centers for Deposit dollars in the State of Texas, April 2007 • Consistently ranked in the top 10-15% company wide in regard to customer service (based on calls to actual clients that had interaction with our Banking Center).

-Proficient in loans, lines of credit, deposit accounts, and investments-Worked with Tellers to generate referral opportunities-Performed outbound calls to prospective clients -Consistently delivered a high level of performance through need based selling -Provide a high level of customer service to boost customer retention/satisfaction-Extremely knowledgeable in all types of consumer/business lending-Open & maintain personal, business, investment and retirement accounts-Established new relationships with local businesses for the purpose of opening new accounts-Responsible for cross training teller line to spot referral opportunities • Designated Small Business Champion for Hutto Banking Center (JP Morgan Chase)

Austin, Tx

-Demonstrate proper loan underwriting for real estate & non-real estate applications-Ability to source outside clients such as retail business, brokers, and realtors-Proficient in account management, including collection/solicitation-Capable of opening/closing office & preparing bank deposits/cash drawers-Possess skills necessary to present & sell loans/non-credit products

Austin, Tx

-Maintain a profitable, organized, & well-run office-Supervise, train, and discipline office employees-Ensure the accomplishment of monthly goals-Utilize daily & month-end reports to track office goals and profitability-Implement office policies & procedures through effective coaching and leadership-Delegation of work routine for maximum office efficiency

Bachelor Of Science (Bs), Psychology, 4.0

Minor in Religious Studies Graduated Summa Cum Laude - Dean’s List - Spring & Fall Semester 2009, Spring Semester 2010 - 2009 College.

Education record

Education record