Eric Ballew Email & Phone Number

Marion, IA, US

Cedar Rapids, Iowa, United States

• Drive new revenue generation across the Midwest by positioning TaxAct Professional's SaaS solutions to meet client needs and enhance operational efficiency.
• Excel in building and nurturing client relationships, providing tailored SaaS offerings to support long-term client success and satisfaction.
• Manage the full cycle of new business aquisition, from prospecting and lead qualification to closing deals and ensuring smooth onboarding.
• Apply market analysis and competitive strategy to expand TaxAct Professional's presence within the Midwest, consistently surpassing sales and growth targets.
• Demonstrate proactive ownership of the Midwest region, focusing on revenue growth and client base expansion in a highly competitive SaaS market.

Hiawatha, Iowa, United States

• Consistently ranked in the top 1% as a new business account executive, exceeding monthly targets by 130-250% and providing exemplary customer service in a high-volume SaaS environment.
• Conducted extensive cold call outreach as a primary responsibility in the Customer Development department, successfully driving lead generation and new customer acquisition for over 5 years.
• Drove client satisfaction and retention by delivering needs-based assessments, technical support, and SaaS solutions from a broad catalog of 50+ products.
• Built and maintained long-term client relationships, ensuring ongoing engagement with GoDaddy's SaaS offerings to meet evolving customer needs.
• Provided peer coaching and mentorship, fostering a collaborative team environment focused on achieving performance and targets and improving SaaS solution delivery.
• Adapted seamlessly to remote work, maintaining productivity and client engagement with GoDaddy's SaaS tools and support systems during COVID-19.

Cedar Rapids, Iowa Area

• Captured precious moments through photography for weddings, senior pictures, family portraits, and more, ensuring a personalized experience for clients.
• Traveled to various locations to work with clients of all ages, showcasing creativity and technical skills to deliver high-quality images that exceeded client expectations.

Cedar Rapids, Iowa Area

• Promoted to Team Lead after 9 months of excelling team targets and awarded as an MVP of sales excellence by leadership.
• Excelled as an individual as well as being a team lead in delivering SaaS solutions for business credit reports, providing essential insights to clients across diverse industries including construction, medical.
• Conducted extensive cold call outreach between 50-100 calls per day, driving lead generation and engaging new clients with tailored credit reporting solutions to support their unique business needs.
• Managed a high call volume daily to ensure consistent client engagement and maximize outreach across sectors.
• Delivered exceptional customer service and product knowledge, guiding business owners in understanding and utilizing SaaS-based credit solutions to enhance their financial credibility.
• Trained and motivated team members on effective cold calling and sales techniques, helping maintain high performance and exceeding team sales targets regularly.

Cedar Rapids, Iowa Area

• Delivered top-tier customer service and maintained the highest studio sales average (125%+) consistently each month.
• Ranked as the top photographer in the location, efficiently managing multiple client appointments daily.
• Managed scheduling and client inquiries, ensuring a seamless and engaging customer experience.
• Engaged directly with clients to showcase and sell personalized photography in a face-to-face setting.
• Built strong rapport and trust with clients, tailoring product offerings to align with individual needs and preferences.

• Managed social media accounts for Physicians Employment, including Facebook, Twitter, Youtube, and LinkedIn.
• Designed graphics for marketing campaigns and analyzed data to optimize strategies.
• Spearheaded successful email marketing campaigns to engage with target audience.

• Aligned order of graduates correctly and responded to customer emails at Event Photography Group.
• Listened to audio of graduates for order accuracy and corrected any incorrect photos.
• Collaborated effectively with team members to ensure seamless operations.

• Answered phone calls, responded to emails, placed and packaged orders, and worked collaboratively in a team setting.
• Demonstrated strong communication skills and attention to detail in handling customer inquiries and resolving issues efficiently.
• Utilized time management and organizational skills to prioritize tasks and meet deadlines effectively.

Associate Of Arts And Sciences (A.A.S.), Web Graphic Design

Deans List 2009-2011

Web Design And Development Certificate, Web Design And Development

Diploma