Eric Barber Email & Phone Number

Perth, WA, AU

Perth, Western Australia, Australia

Melbourne, Victoria, Australia

• Developing migration plans with customers from traditional on-premise video and telephony infrastructure (Polycom, Cisco, Avaya etc.) to cloud based services such as Zoom and Teams.
• Conduct Training / Education sessions for Poly Presales Engineers
• Maintain regular update / training for key Poly Partners, tailored to their requirements
• Work with Poly product groups to ensure local representation of feature requirements / enhancements are voiced
• Create customer relevant / specific solution overview documentation
• Conduct product testing and quality assurance

Melbourne, Australia

• Developing and honing presales skills
• Creating and presenting customer / partner facing presentation material for individual customers / partners as well as the broader ANZ team
• Presenting on webinars, user groups as well Vendor trade events (Telstra Vantage, Integrate etc.) around Polycom/Plantronics products, solutions and workplace modernisation.
• Establish regular cadence with key strategic partners to ensure a good understanding of the Poly ecosystem
• Maintain customer facing demonstration facilities

Melbourne, Australia

• Technical Lead on Polycom In Room Equipment ProjectHighlights:
• Service Management Framework development
• Change Management
• Vendor Resource Management
• Business Requirement gathering & Solution Design based on requirement
• User Training Creation and Delivery

Melbourne, Australia

• Technical and Project Lead on Newcrest Mining Video Conferencing deploymentHighlights:
• Project Lead/Technical Lead for Newcrest wide (Multi National) Video Conferencing Platform
• Travelling to sites around Australia to install, configure, commission, train and document the user facing equipment
• Project Scoping
• Financial Management of > 1.7Mil AUD
• Vendor Management

Melbourne, Australia

• Primarily this role had me providing level 2/3 support for the Newcrest Infrastructure, providing an ITIL based incident/problem/known error queue management, but making the time to do a multitude of other interesting.
• Project Manager/Technical Lead for storage and backup upgrade at Telfer Mine
• Integrate IBM Cloud and Managed Infrastructure support services into Newcrest. (CMS and IMI)
• Newcrest Technical Lead for transitioning workloads into Cloud Environments (CMS and Azure).
• Design and Implement complex infrastructure projects.

Currently working with Internal and External teams from Newcrest and IBM to deliver a datacentre consolidation and migration into the IBM SCE+ private cloud offering. Dealing with mostly Network (DMZ, VPN, Firewall, Reverse Proxying, Loadbalancing) and Server infrastructure, Service/Applicaiton migration and functional cutovers, Virtualisation (VMWare).

Melbourne, Australia

This role was a day to day Level 2/3 support for various technology platforms, Windows Server, Cisco Switching and Routing as well as the core Microsoft disciplines of Active Directory, Exchange, ISA/TMG. As well as IIS, SQL, LCS/OCS, Tandberg Video Conferencing and a multitude of mining applications. This was a challenging and diverse role working in city.

Ballarat, Australia

Working at a Small Business, I came on board to help drive Business Growth, Client Engagement, Sales, Marketing and Branding, Contracting and Consulting were key to our operations and I saw this business grow from 2 people to 5 before the bright lights and glamour of corporate Melbourne caught my eye,