Eric Barber Email & Phone Number

Perth, Wa, Au

Perth, Western Australia, Australia

Melbourne, Victoria, Australia

• Developing migration plans with customers from traditional on-premise video and telephony infrastructure (Polycom, Cisco, Avaya etc.) to cloud based services such as Zoom and Teams. • Conduct Training / Education sessions for Poly Presales Engineers• Maintain regular update / training for key Poly Partners, tailored to their requirements• Work with Poly product groups to ensure local representation of feature requirements / enhancements are voiced• Create customer relevant / specific solution overview documentation• Conduct product testing and quality assurance• Deliver customer enablement and solution selling• Build brand awareness in the partner community• Provide market feedback to product and engineering team• Mentoring to the ANZ SE Community

Melbourne, Australia

• Developing and honing presales skills • Creating and presenting customer / partner facing presentation material for individual customers / partners as well as the broader ANZ team• Presenting on webinars, user groups as well Vendor trade events (Telstra Vantage, Integrate etc.) around Polycom/Plantronics products, solutions and workplace modernisation. • Establish regular cadence with key strategic partners to ensure a good understanding of the Poly ecosystem• Maintain customer facing demonstration facilities

Melbourne, Australia

Technical Lead on Polycom In Room Equipment ProjectHighlights:• Service Management Framework development• Change Management• Vendor Resource Management• Business Requirement gathering & Solution Design based on requirement• User Training Creation and Delivery• Technical Training Delivery and creation of supporting documentation• Service desk first point of contact information gathering• Clariti HA ImplementationTechnical Lead on Lync Enterprise Voice implementation at Cadia Mine (PABX Replacement)Highlights:• Project Scoping• Stakeholder engagement and management• Solution design and architecture• DR Design and testing• Resource scoping• Change Management• Solution architecture reviews / revisions / improvementsTechnical Change Advisory Board Chair / LeadHighlights:• Implementation of standard testing procedures• Running 1 on 1 sessions to help improve individuals quality of change control• Further refinements to Change Control documentation to reduce workloads• Creation of dashboards to help Change Managers and Change Builders manage workloads

Melbourne, Australia

Technical and Project Lead on Newcrest Mining Video Conferencing deploymentHighlights:• Project Lead/Technical Lead for Newcrest wide (Multi National) Video Conferencing Platform• Travelling to sites around Australia to install, configure, commission, train and document the user facing equipment• Project Scoping• Financial Management of > 1.7Mil AUD• Vendor Management• Stakeholder Management• Technical and Business Change Management• Incident and Problem Management• Develop and deliver user and technical training documentation• Design and commission redundancy for key meeting rooms. Technical Lead on Managed Print DeploymentHighlights:• Technical Lead for Australia and PNG based sites for a Managed Print Services Transition• Implementation of a ‘Follow Me’ Printing • Technical training documentation, Internal Knowledge Creation• Technical Change Management• Operational transition and trainingTechnical Change Advisory Board Chair / LeadHighlights:• Developing Technical Board framework, charter and bringing it into production• Streamlining and improving change management workflows to achieve a more time efficient process for users, while maintaining a high level of change success • Successful changes yearly metric was up 35% over previous year, correlated to the change board• Refining verbose change management material into easy to digest ‘1 pagers’ to enable new starters to quickly obtain value from the Change Management framework.

Melbourne, Australia

Primarily this role had me providing level 2/3 support for the Newcrest Infrastructure, providing an ITIL based incident/problem/known error queue management, but making the time to do a multitude of other interesting roles. In the past 18 months, i have had the opportunity to provide technical leadership for projects to deliver successful outcomes. Covering publishing mobile apps integrating the with ADFS/SAML2,Uplifting Virtual platforms to meet a growing business demandProactively engaging experts to deliver the most of our infrastructure where there are needs. Driving maturity in the AD space, including redesign and standardisation and auditing capabilities. At the same time, I have also had the undertaking of leading our business partner to ensure the successful transition to Managed Services for our key site server infrastructure. Highlights:• Project Manager/Technical Lead for storage and backup upgrade at Telfer Mine• Integrate IBM Cloud and Managed Infrastructure support services into Newcrest. (CMS and IMI)• Newcrest Technical Lead for transitioning workloads into Cloud Environments (CMS and Azure).• Design and Implement complex infrastructure projects.

Currently working with Internal and External teams from Newcrest and IBM to deliver a datacentre consolidation and migration into the IBM SCE+ private cloud offering. Dealing with mostly Network (DMZ, VPN, Firewall, Reverse Proxying, Loadbalancing) and Server infrastructure, Service/Applicaiton migration and functional cutovers, Virtualisation (VMWare), V2V technologies (Doubletake).Previous projects:Worked with a vendor to deliver a Lync 2010 migration of 4000 global seats from OCS-R2. During this deployment, we worked to remove legacy PABX infrastructure and replace it with a current, capable technology - NET Gateways, to successfully transition our corporate offices to an Enterprise Voice / Unified Messaging solution, rolling this out to a quarter of our user base.Worked on the IT integration and consolidation for the takeover work of LGL organisation. This saw me working with multiple vendors in Australia and PNG to perform the AD Migration / Integration of the LGL server/compute/users as well as initial connectivity design and implementation. This year long project placed me in various locations in Australia and abroad (Melbourne, Brisbane, rural QLD, and Lihir Island in PNG). dealing with all aspects of their business, facing challenges of ageing infrastructure as well as other process issues as they arose. I was also responsible for ensure the project team followed our change control and safe work procedures whilst out on mine sites.

Melbourne, Australia

This role was a day to day Level 2/3 support for various technology platforms, Windows Server, Cisco Switching and Routing as well as the core Microsoft disciplines of Active Directory, Exchange, ISA/TMG. As well as IIS, SQL, LCS/OCS, Tandberg Video Conferencing and a multitude of mining applications. This was a challenging and diverse role working in city locations as well as mine sites with limited connectivity back into the Wide Area Network.

Ballarat, Australia

Working at a Small Business, I came on board to help drive Business Growth, Client Engagement, Sales, Marketing and Branding, Contracting and Consulting were key to our operations and I saw this business grow from 2 people to 5 before the bright lights and glamour of corporate Melbourne caught my eye,