Eric Barnes Email & Phone Number

Poway, California, Us

Offering enterprise restaurant clients insights into their businesses that allow them to steer their operations towards more efficient processes.Managing clients Restaurant 365 databases to keep their managers focused on their stores and guests.Provide weekly reporting packages with data designed to be easily digested and actionable. High-level inventory management and recipe costing to allow for real-time menu management and pricing.Coaching calls with clients' store-level staff, teaching prime cost fundamentals to help create a sense of ownership in their restaurant's financials.

Austin, Texas, Us

Project Management for three fast casual concepts, events, catering, training and our 20+ stores. Directly overseeing in-house call center/support team with goals to maximize sales and efficiently support the restaurants and their guests while staying within budget. In charge of all 3rd-party delivery partnerships for all 3 brands and all associated marketing and operational tasks/roll-outs.Worked with all departments to manage projects from start to finish. Role included content creation for training materials and hands on training at the store level through store level implementation.Accomplishments include: Increasing average customer check values from phone-in orders, decreasing losses associated with customer retention, and negotiating reduced commissions from delivery partners

Austin, Texas, Us

In this role I was responsible for 14 Pizzerias and was fortunate to have an excellent team of 250+ dedicated employees. I prioritized team development and employee retention because we know it is people who make businesses successful.Accomplishments include: Numerous NRO's, assisting with company wide P.O.S rollout and decreasing labor spend without sacrificing service.

Austin, Tx, Us

Emphasis on systems creation and employee development. 14 stores, 1 full bar, 1 call center. 300+ Employees. Developed and trained management team on new tools to assist store managers with profitability and saw immediate bottom line impact. Helped preserve and grow a company culture and saw turnover rates drop to nearly half of the industry average. Promoted from within, proudly filling every management and director role with employees who were developed inside our stores. Accomplishments include: Rollout and implementation of 3rd party delivery platforms, Developed and internally promoted numerous GMs and multi-unit general managers, revenue growth.

Austin, Tx, Us

Developed General Managers and Multi-Unit General Managers for 7 stores. Lead the company in sales growth and internal development until eventually being promoted to a director position. In this role I was able to develop many of the store level processes that would eventually become adopted company wide, leading the way to better efficiencies, accountability, and store level financial visibility.