Eric Basler Email & Phone Number

Preparing Medical Device companies 510k submissions. Running independent audits of quality systems.

• Integrated multiple department data into one database used buy customer service to increase sales.• Making an integrated e-mail and VPN system allowing multiple ways to get mail or files, including direct push to phones making it easier for traveling employees to keep connected.• Maintained both internal and external DNS.• Administration of the Active Directory domain and the Exchange environment.• Planned, designed, and implemented network infrastructures, providing for activity monitoring, troubleshooting, and peripherals configuration.• Validated MS SQL2005 ERP system for the FDA.• Wrote SQL reports for use for accounting and customer server.• Maintained multiple web sites including a web store front and FTP sites.• Assisted with on-site client visits; performed troubleshooting and local system upgrades.

• Helped make a direct e-mail marketing campaign that created over 1 million in new sales in the first 6 months. • Oversaw the integrity of the network systems and provided desktop support for approximately 50 users.• Setup and maintained network printers, fax, and scanners.• Performed file restorations, mapped network drives, and monitored daily network backup logs; troubleshot network hardware, including routers, switches, and servers to provide for maximum uptime and the maintenance of system security.