Eric Beane Email & Phone Number

Houston, Texas, United States

Accomplishments:• Provided exceptional integration support and customer service for the OpenInvoice application. Includes assisting trading partners by debugging issues with webMethods and API Rest calls and data integrity.• Led many successful integration projects for both buyers and suppliers and guided trading partners in best practices• Representative for Enverus at various PIDX functions Chairman of the PIDX Business Messaging committee focused on updating file formats and data communication methodologies to the latest technological practices• Developed the Integration Team’s KPI dashboards in SalesForce. • Developed several Oracle SQL queries to assist the Integration Team with various tasks• Responsible for the seamless migration of the Integration Team’s Oildex SalesForce instance into the Everus’s SalesForce instance• Led Integration Team project to cross-train both OpenInvoice and Cortex integration teams which enabled two independent teams to operate as one team• Produced and maintained “How To” documentation for the Integration Team

Houston, Texas Area

Accomplishments:• Lead a team of 13 file transfer engineers providing implementation & L2 support for mainframe file transfers Reduced backlog of implementations by 50% Reduced backlog of incident requests by 70%• Developed solution to provide key KPI metrics to team members and senior leadership• Worked across business units to prioritize implementation requests to meet deadlines of most profitable requests• Worked with senior leadership to add FMS team to demand management and resource planning activities• Prepared solution for requestors to provide complete requirements reducing build cycle from weeks to days• Worked with Operation Support leadership to have L1 team members get access to fulfill basic file transfer requests for file resends• Worked with the team to be multi-threaded in their development lifecycle, handling several tickets simultaneously, and monitoring personal priorities through ticket statuses• Worked with business and leadership to set realistic SLA’s on common repeatable tasks• Implemented best file transfer practices; focus on assignments and not squeaky wheel, updating tickets timely, close requests when completed,• Worked with L3 development to improve error routines, that would reduce occurrences of incident tickets and to route incident tickets to proper team based on error codes

Houston, Texas Area

• IT Audit – Responsible for guiding North American team in pre-audit gathering, setting strategy for working with auditors, ensuring requested documents are complete and accurate, and information is gathered in required SLA• Successfully completed or greatly assisted in the completion of the following requests HPSM – 10+ P1 or P2 problem tickets ITSM – 40+ Production implementations and code releases ITPAM – 50+ Lower tier problem or change requests• Developed team members with management’s acceptance of IT best practices and methodologies for the operations team Wrote and published Middleware Guide; provides high level introduction, team organization and expectations, reference of technology and application the team utilizes, quick guide to completing common assignments, and how to resolve various alert messages Produced new hire onboarding document, including required training; resulted in a reduction of 3 months to 1 month Change control guide for operations and integration submitted to managers Recommendations for properly managing ITPAM request tickets Implemented code reviews Developed local team members to recognize accomplishments and say “Thank You” awards for their efforts• Recommended for resolution start/stop routines; analyzed 425 instances, 7 tiers, 30 servers• Lead team lunch & learn session on SSL certificates and how they offer security• Active learner in cyber security

Houston, Texas Area

• Responsible for implementing secure data routes, primarily focused on data traffic in/out of the bank for all lines of business Requires deep understanding in SSL certificates, SSH known host and authentication keys, and PGP public and private keys. Thorough knowledge in various secure communication protocols such as SFTP, FTPS, AS2, HTTPS, and NDM Secure+• Built over 600+ secure data routes for all lines of business in compliance with bank policies and SLA’s, meeting business goals and client objectives• Prepared over 4 implementation guides for various applications, including a mainframe guide for FTS engineers• Referred to by peers as a go to reference for technical questions and how to handle tricky customers• Either participated or led several team building and Good Works activities, including position of 9th floor ambassador

Houston, Texas Area

Accomplishments:• Upgraded SI 5.0 to 5.2• Completed data center migration from Houston to Baltimore; 100+ external trading partners; new IP addresses; new security keys; new SMTP addresses; completed on-time with no loss in data or interruption to business• Participated in the consolidation of enterprise applications• Lead team in new market entries for both gas and power• Lead discussions with senior IT management in proper change control procedures, defining SLA’s, prioritizing business requests, and best practices for code migration.• Provided leadership and mentoring to junior members regarding time management, developing quality solutions that meet business needs• Built templates for quickly estimating data integration initiatives• Built template for resource allocation and utilization; primarily used in forecasting• Responsible for day-to-day resource assignments; procuring contractors; and prioritizing work requests with team enhancements• Responsible for maintenance and support of Zema application (middleware application specially designed for energy industry)

Houston, Texas Area

Accomplishments:• Participated in the design, development, testing and support of converting over 30 utility markets from a legacy system into the GIS application• Upgraded GIS 4.3 to 5.0 • Re-designed core GIS application that provides framework for like processes - Provides ease of dataflow implementation through the use of a table structure reducing implementation time by 30 hours per market - Over-all data processing time was reduced by over 80% - Core processes operate at a 99.3% success rate with the majority of errors attributed to receiving bad market data or utility server outages - Self manages the number of processes collected at a given moment as to not exceed memory or application constraints - Allows for the prioritization of data processing ensuring the most critical data is processed first - Provides easy access to track files and identify and resolve issues - Manages the translation of over 500 different file structures • Demonstrated ability to work with multiple teams to identify and resolve business issues in a timely manor• Routinely worked with management team s to provide answers regarding middleware application guidance and development cycles• Continuously provided support and guidance to middleware developers and operation support team members• Worked with the business to design and manage team of developers for Accounts Receivable Aging Notification process saving MXenergy over $1M• Developed several automated routines to monitor application and server processes. Notifies support of issues prior to issues occurring. • Developed a process across three teams to manage change requests and support tickets through ServiceDesk• Led several training sessions with developers and support personnel

Farmington Hills, Mi

Accomplishments:• Developed and implemented GIS real-time solutions for high visibility accounts such as United States Post Office, LG Electronics, Imperial Tobacco Canada, Pella Windows, and Daimler Chrysler. - These accounts provided Ryder with over $100 million in annual revenue. - Current GIS application is processing over 40,000 transactions per day. • Developed error email/pager routines and communication failure recovery strategies saving future development time and providing a common methodology for use across multiple implementations. • Completed GIS upgrade from 3.1 to 4.2• Assisted in data center migration from Research Triangle Park, NC (IBM) to Atlanta, GA (HP)• Coded various UNIX shell scripts to meet customer requirements for parsing data, FTP, data compression using PKZip, including error notification and recovery processes.• Provided additional knowledge in the areas of retail, automotive, government contracts, supply chain management, warehouse management, and carrier management during customer kick-off meetings.• Completed change in VANs saving Ryder $10,000 monthly.• Facilitated training in GIS mapping and tuning strategies to enhance team member skills and knowledge that would optimize the performance of GIS as they develop implementations.• Developed, implemented, and managed a standardized set of EC/EDI support guidelines being used on all new implementations. These guidelines documented business processes, data flows, as well as the support at each touch point within the data flow including contact numbers to reduce response time for support issues.

Harrisburg, Pennsylvania Area

(Midsize CPA firm)Responsibilities included preparing personal, partnership, and corporate tax returns in a timely manner. Other responsibilities included preparing financial statement in accordance with GAAP for proprietorships, partnerships, and corporations; and advising clients on financial matters.

Harrisburg, Pennsylvania Area

($20 Million Annual Sales)Responsible for complete and uncorrupted daily EDI transactions; testing, implementation, and upgrading of all EDI conventions with department stores such as Dillards, Macy’s, Nordstroms, and Bloomingdales. Testing and implementation of new EDI networks (VANs); generating UPC numbers for new styles; maintaining sales catalog on both IBM and GEIS networks; researching and recapturing all monies from EDI charge backs; and approving payables related to EDI operations.

Camp Hill, Pa

($8 Billion Annual Sales)Responsible for analyzing 700 vendor accounts and rectifying problems to ensure smooth transition to EDI from paper, interfacing with the purchase order and invoice payment applications.

Harrisburg, Pennsylvania Area

($18 Million Annual Sales)Responsible for billing and collecting money on a timely basis for 400 customers such as federal, state, local governments, and other major local businesses, establishing credit of new accounts and maintaining existing accounts, maintained accounts older than 30 days to less than 10% of total receivable dollars, administrating warranty policies and procedures, and collection of money from Chrysler Corporation.