Keep doing the same stuff as SE-III and add analysis of production issues and finding resolution for systemic problems (existing issues and catching new ones before they get too bad).

• Worked with scrum team to add Java code, JUnit tests, new and updated database tables, new stored procedures, and new queries for major new feature for the TSA PreCheck program• Added text messaging support using text messaging APIs to notify applicants about appointments, status, etc.• Worked with support team to identify processing bottlenecks, incorrect job metrics, and poor logging for remediation.• Helped provide production support for the TSA PreCheck website.• Tested monthly releases and monitored production deployment.• Help onboard new employees.

• Work with Tier 2 customer support team to resolve customer issues based on the priority. • Solutions vary from work-arounds, fixing corrupt data, correcting installation/configuration issues, education, or correcting code bugs. • For code issues, the root cause is determined, a technical solution is provided and fixes are made to various releases as decided by the Change Advisory Board. • Fixes may be in JAVA, JavaScript, HTML, CSS or SQL code.• IBMi - Application Resource Expert (ARE) - created plugins using the ARE framework that reduced the time needed to validate servers after maintenance from 15-20 minutes (hands on) to 3-5 minutes (hand free)

Miscellaneous•Created RESTful endpoints in enterprise API to get patient information for reporting applications•Helped integrate our applications and 3rd party application for physician deficiency managementCQM• Worked with scrum team to deliver new JAVA code, database tables, SQL and end-user documentation allowing hospitals to attest to Meaningful Use 2014 Edition (Phase 2), 2015 and 2016 eCQMs.• Wrote documentation for support team and scrum team to assist in learning the function and design of existing and newly added CQM features.• Multi-threaded Swing application.Pharmacy• Worked with scrum team to create automated update process that allows daily updates of drug databases to ensure the most current medication screening possible.• Worked with scrum team to design APIs, database tables, SQL, restful web services and JUnit tests to rewrite medication screening code from RPG to JAVA.• The new code was shared by legacy JAVA Swing application, new JavaScript/JAVA application and current iSeries (RPG) application ensuring consistent results.• Helped technical writers create support and installation documentation.

• Worked with scrum team and other teams to design and implement new features including internal and external JAVA APIs.• Documented new APIs with JavaDoc.• Wrote JUnit test cases for new functions.

• Worked with product leads to define new features for the product.• Worked with team members and other team leads to design interfaces for new features.• Team consisted of both local and overseas members (located in the Philippines).• Continued to maintain NPAP documentation and act as NPAP subsystem team lead.• Oversaw transition of code to and integration of several overseas members.• Created master schedule of all work and assigned work to team members.• Reported status to management and product leads.• Helped solve system wide problems with aid of other teams.• Read resumes and choose new members for the Opsys team.

• Worked with other developers, test team and Opsys team lead to design and implement new features defined by the product team • Defined and added device level statistics to new printers and AIOs • Refactored huge sections of code to substantially reduce maintenance and bugs o Code became feature based rather than product based allowing faster turn around on new products • Delegated some function implementation to team members • Wrote documentation for external clients describing how to interface with the printer o Used Adobe FrameMaker and its ability to hide/show text so different versions of the documentation could be given to different audiences (350+ page document)• Read resumes and helped choose new members for the Opsys team

• Added user-level job statistics to printer.• Created JAVA tools to aid testing NPAP and SNMP code.• Real-time, multi-threaded, resource constrained system written in C.

• Designed new features with the printer firmware team and other MarkVision teams (Windows, Linux, Mac) • Worked with technical writers to create end-user documentation and on-line help • Worked with international employees to localize MarkVision for several countries • Delegated implementation and some design to team members

• Designed and coded C++ user interface and support code • Worked with printer firmware team to develop interfaces to support new features in the device that were exposed to the user via MarkVision o One of the new interfaces reduced the time to add a new printer to MarkVision from 2-3 months to 2-3 weeks • MarkVision was a multi-threaded application that integrated directly with the OS/2 operating system

Worked on OS/2 and AS/400 debuggers.