Eric Beavers Email and Phone Number
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Experienced ITSM and Enterprise Service Management developer with a demonstrated history of working in the computer software industry. Skilled in Enterprise Software, ITIL, Systems Management, and IT Service Management. Strong media and communication professional with a Bachelor of Engineering (BE) focused in Information Technology from University of South Florida.
Park National Bank
View- Website:
- parknationalbank.com
- Employees:
- 270
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Itsm AdministratorPark National Bank Sep 2023 - Present
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Lead Itsm ArchitectIvanti Mar 2021 - Jun 2023Worked with multiple teams worldwide as an architect in an Agile Scrum environment developing ITSM processes and Enterprise Service Management applications (HRSM, PPM, GRC, Facilities) for Cherwell Service Management and Ivanti Neurons for ITSM platform (Ivanti Service Manager). Ensured that features and processes were developed using best practices and provided value to our customers. This was accomplished through writing technical standards and guidelines for the developers to follow as well as running peer review meetings and performing QA testing on stories. I worked with our Product Owner as a Technical Product Owner to gather feature requirements, review industry changes/direction and build stories for upcoming sprints. Ensured features took full advantage of existing and new technologies and that the work teams were doing didn't conflict with each other. I bridged the gap between Content and Code teams to make sure impacts are minimal and that we are using new features to their full potential. -
Principal Content Developer (Principal Itsm Developer)Cherwell Software Aug 2020 - Mar 2021Worked as a Cherwell Developer in a multi team environment overseeing architecture for ITSM processes using the ITIL Framework and Enterprise Service Management applications (HRSM, PPM, Facilities, ISMS) within the Cherwell CSM platform. Ensured that teams were using best practices during feature builds and helped with peer review and QA testing. Worked with code teams to develop acceptance criteria and test new feature functionality. -
Senior Content Developer (Senior Itsm Developer)Cherwell Software Dec 2016 - Aug 2020Tampa/St. Petersburg, Florida AreaDeveloped Line of Business applications for the Cherwell Service Management application and ITIL processes. These applications included HR Management, Project and Portfolio Management, Facilities, and Security.
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Senior Technical ConsultantAdvanced Marketplace (Amp) Apr 2011 - Dec 2016As a consultant for AMP, I am tasked with implementing management systems such as Symantec Client/Server Management Suite as well as ITSM products including BMC Footprints Service Core, and Cherwell Service Management. During these implementations I work with the customers to help them develop best practices for patching, inventory, software installs, and incident/request/problem management. Working side by side with customers, users are given training on the products in the form of knowledge transfer.
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Domain AdministratorAdvanced Marketplace Sep 2005 - Apr 2011Maintain business critical systems such as Microsoft Exchange and Microsoft SQL Server. Support end users by troubleshooting issues both remotely and in person. Install new hardware and software including VMware ESX and EMC SANs.
Eric Beavers Skills
Eric Beavers Education Details
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Information Technology
Frequently Asked Questions about Eric Beavers
What company does Eric Beavers work for?
Eric Beavers works for Park National Bank
What is Eric Beavers's role at the current company?
Eric Beavers's current role is ITSM Administrator.
What is Eric Beavers's email address?
Eric Beavers's email address is be****@****ace.com
What is Eric Beavers's direct phone number?
Eric Beavers's direct phone number is +171938*****
What schools did Eric Beavers attend?
Eric Beavers attended University Of South Florida.
What skills is Eric Beavers known for?
Eric Beavers has skills like It Service Management, System Deployment, Itil, It Management, Enterprise Software, Altiris, Symantec Endpoint Protection, Vmware, Service Management, Virtualization, Active Directory, Disaster Recovery.
Who are Eric Beavers's colleagues?
Eric Beavers's colleagues are Demetri Hughes, Alexandra Ray, Lacey Myers, Erick Harback, Logan Kirkbride, Linda Hall, Nathan V..
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