Billing / Accounting Manager – responsible for reviewing and processing daily paperwork of the environmental field technicians ensuring accurate documentation of all activity and environmental sampling on all projects for the project file and payroll purposes. Also review and approve laboratory, subcontractor and other vendor invoices. Quick Books responsibilities include entering payroll, accounts payable, generate client invoices for all projects and provide a monthly sales report. Also generate a monthly accounts receivable list and issue statements and follow up phone calls / emails to clients with outstanding balances. Quality assurance review of files before I assemble, reproduce, scan and bind all pertinent documents into a final report for all projects. Respond to various client and vendor needs such as insurance certificate requirements, W-9 completion, and resolving any invoice discrepancy issues. Generate bid packages in response to requests for proposals from both private companies and government agencies. Interact with local and state regulatory agencies on various issues including keeping current with all needed company and technician certifications and licensing. Managed Synertech’s role in the Lead in Drinking Water Program for the School District in its final year and I keep a current City of Philadelphia Asbestos Project Inspector certification.

Office manager for a chemical distribution company located in Northeast Philadelphia. Responsible for overseeing all office administrative functions. Daily reconciliation of the credit line account to ensured proper balance to cover all outstanding expenditures. Prepared all outgoing mail and received all incoming mail for processing and distribution. Prepared accounts receivable checks for deposit. Researched and implemented a number of special projects for the general manager of the company including implementing a bar code system (unique for small business at the time) that coded and tracked all incoming and outgoing special chemical ‘tote’ containers. Assisted the sales force with any special projects or additional support as needed. Worked with the accounting office and in-office customer service representatives to resolve any customer account related issues.

Project Manager initially responsible for preparing and executing AIA documents for all projects and reviewing and entering all accounts payable in Peachtree accounting program. Also acted as an onsite project manager for an extensive exterior and interior renovation project of the 185-room Pocono Plaza Hotel in resort area of Mount Pocono, Pennsylvania. Coordinated all materials delivered to job-site and managed timetable of project between all trades on site. Provided hands on help in the demolition of the all 185 guestroom bathrooms and installation of new vanities.

Started in the hotel industry as a guest service representative (GSR) in this 224-room hotel working at the front desk and responsible for ensuring all guests’ expectations were exceeded during their stay. Wanting to expand my knowledge of the overall hotel business, I moved into a night audit position for six months, responsible for reconciling all departments’ daily receipts, generating nightly revenue and occupancy reports. I accepted a promotion to front desk supervisor overseeing GSR staff and directly resolving guest complaints. Promoted to front office manager shortly thereafter. Management responsibilities included direct oversight and scheduling of all GSR, night audit and reservation staff. Worked closely with all other hotel departments to ensure complete guest satisfaction during their stay. Helped managed the transitional period of changing affiliation from Quality to Ramada Inn working closely with the outside management company. Acted as Manager On Duty one weekend a month overseeing the entire hotel operation – Front Office, Food and Beverage, Housekeeping and Maintenance departments on those weekends.