Eric Benardini Email & Phone Number

Jacksonville, Florida Area

Collaborated on a team as a temporary contractor receiving incoming tickets for desktop support, hardware, and other technological issues. Responsible for monitoring group email for customer queries and troubleshooting problems with teachers and students.

Glendale, Arizona

Worked directly with clients, vendors, and VIPS. Supported business with wiring phones, setting up computers, installing software, maintaining records electronically and physically. Responsible for flying VIP clients and participating with public figures for charity events. Maintained professional demeanor at all times, greeted new clients, and followed-up with existing customers. Calculated cost for flight hours and filled out invoices for clients.

Performed chemical reactions including spin coating and protein synthesis. Collaborated with a diverse working environment and assisted with less seasoned students in the lab. Diverse demographics throughout student-lab worker populous.

Mesa, Az

Call center atmosphere helping customers with issues regarding cable internet and phone. Assisted with VOIP problems and communicated instructions to customers in a courteous manner while managing high call volume.

Mesa, Az

Call center environment; helped customers with technical support questions regarding their DSL modems and other PC related problems. Trouble-shot issues associated with DSLAM, local loop, NID, Routers, and many other networking components.

Surprise, Az

Set up building plan, documented, and designed networks. Created network solutions with technical teams and client team. Provided real-time escalation response for support issues. Maintained network core enterprises. Installation and support systems included: Microsoft server, LACERT, and all Microsoft Office applications.