Steering the transformation of all AXA France operations towards more efficiency, productivity and a best-in-class customer experience. Building new skills and providing new capabilities thanks to a completely new Opex program and an innovative Automation Factory.

Leading a company with 4.500 employees dedicated to serve 7 millions clients of AXA France, Direct Assurances and AXA Assistance France. Focusing on improving customer experience and managing the quality of P&C claims handling, operations in Health and Savings. Developing Direct sales and offering to our tied agents new services to optimize the commercial availability.

Restructuring and developing AXA Partners in Brazil to seize opportunities in this strategic market for the AXA group.Focusing on excellence in service, productivity and long-term profitability to support the strategy of AXA to become a partner of its clients and not only a payer, and empower them to live a better life.

Creating from scratch a high performing team in Ditribution, Underwriting and Claims.Launching a large set of Commercial Lines Products (Property, Casualty and Financial Lines, Marine, Engineering, Surety) for all the segments (SME, Middle Market or Large Corporate).AXA Brazil reached the 10th position in the brazilian ranking of teh P&C Commercial Line Market in only 2 years of operation.

Leading the biggest region of AXA France in GWP for personal and self-employed lines (GWP 2,5 Bi €). Lines of business : P&C, Health, Life and Bank (sales)Leading significant commercial networks: - 700 tied agents (2 000 people) - 800 salaried salesforce - 300 brokersImproving the efficiency of the regional back office (800 employees in Lyon, Marseille and Nîmes)Developing in a sustainable way AXA France activities overseas (Caribbean, Reunion Island, New Caledonia, French Polynesia) : GWP 140 M€, 200 employees, including salesforces

Leading the Construction Branch for AXA in France (Engineering, Decennial guarantee, TPL & E&O of the companies involved in this sector such as builders, architects, engineering companies, real estate developers, …).Restoring both development and profitabilityRestructuring the offer, the processes and the organization by a complete reengineering.Making of the Construction branch the fastest growing line of business and one of the most profitable for AXA Entreprises :  Turnover - from 300 M€ to 700 M€ Underlying Earnings - from 10 M€ to 100 M€700 employees in underwriting, operations and claims

Managing underwriting and claims in the West Region (P&C Commercial Lines)Restructuring the site from a general insurance to a dedicated P&C commercial line organization, managing the retraining & adaptation process for 70 of the 120 employees to convert them to new jobsRestoring the profitability after the 2001 worldwide crisis.In charge of the social affairs and general secretary of the region

In charge of the General Affairs Department of the Region: Strategy, Management Control, Human Resources, Social Affairs, Training, IT, Organization, Quality, Recovery, accounting of the tied agents.Negotiation with the labor unions and with the tied agents syndicate

Managing sales networks : salaried salesforces, direct sales offices, brokers, tied agentsAll lines of business : P&C all lines, Life and Group Life, Health and Employee BenefitsReorganizing the Commercial department to increase the sales.