Eric Bergman

Eric Bergman Email and Phone Number

Director Human Centered Innovation @ Fresenius Medical Care North America
Boston, MA, US
Eric Bergman's Location
Greater Boston, United States, United States
Eric Bergman's Contact Details

Eric Bergman personal email

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About Eric Bergman

Leader in applying human factors engineering, usability engineering, user research, user experience design (UX), and related activities across a wide range of product domains, technologies, and users. Extensive experience developing medical products, mobile platforms and applications, and desktop and web applications. Past responsibilities included ranged from interaction design to user research and ethnography to structured usability testing, as well as accessibility and standards development. Conceived and edited Information Appliances & Beyond (2000), one of the first books about interaction design for interactive consumer products.In late 2022 I moved to a new role focused on front-end innovation strategy and concept development for future products. Before that, I led the US human factors engineering team for the global R&D home therapies organization at Fresenius Medical Care for products including hardware, software, and disposables.I was previously Director of the Human Factors team at Johnson & Johnson Diabetes Solutions (LifeScan, Animas, and Calibra). In addition, I consulted across J&J for Ethicon, Ortho Clinical Diagnostics and Janssen Pharmaceuticals on products ranging from consumer drug delivery devices to hospital lab instruments. Product users ranged from children to adults of every age as well as caregivers and healthcare professionals. This diverse population made for fascinating user research and design challenges.Record of cross-disciplinary leadership and collaboration. Strengths in identifying and resolving problems through direct and delegated action, and by communicating requirements, issues, and solutions through clear written and verbal communication.I enjoy collaborating with teams to drive user-centered design. I don't view creation of compelling user experience as the sole responsibility of any one discipline, and it is informed by many. The challenge is to get into the process very early -- to understand users, their context, and their needs. This is especially critical in the medical device domain where risk management implications must be considered in everything we do.Specialties include: Leadership, Team Management, Innovation, Human Factors Engineering, Usability Engineering, User Research, Medical Devices, Healthcare, Digital Health, Formative usability studies and HF Validation testing, User Experience Design (UX), Consumer & Mobile Products, Accessibility for People with Disabilities, Risk Management, IEC 62366-1, ANSI/AAMI HE75, FDA regulatory requirements

Eric Bergman's Current Company Details
Fresenius Medical Care North America

Fresenius Medical Care North America

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Director Human Centered Innovation
Boston, MA, US
Eric Bergman Work Experience Details
  • Fresenius Medical Care North America
    Director Human Centered Innovation
    Fresenius Medical Care North America
    Boston, Ma, Us
  • Fresenius Medical Care North America
    Director Human Centered Innovation
    Fresenius Medical Care North America Sep 2022 - Present
    Bad Homburg, Frankfurt, De
    This is a new role focused on front-end innovation strategy and concept development for future products.
  • Fresenius Medical Care North America
    Director Human Factors Engineering
    Fresenius Medical Care North America Aug 2015 - Aug 2022
    Bad Homburg, Frankfurt, De
    I managed a distributed team supporting the design and evaluation of products related to home dialysis. Products were primarily peritoneal dialysis systems primarily used at home, as well as disposables, digital/connected health software applications and much more.
  • Fresenius Medical Care North America
    Director Human Factors Engineering
    Fresenius Medical Care North America Jan 2014 - Jul 2015
    Bad Homburg, Frankfurt, De
    I managed a distributed team supporting the design and evaluation of products related to dialysis in both clinical and home environments. Products included hemodialysis hardware and software systems for clinical and home environments, and peritoneal dialysis systems primarily used at home, as well as bloodlines, tubing sets, supplies, and much more.
  • Tufts University
    Lecturer
    Tufts University Aug 2023 - Apr 2024
    Medford, Massachusetts, Us
    Part-time lecturer for the Human Factors Engineering program. Co-developed the course Use-Related Risk Management (ENP 111) and co-taught the asynchronous sessions with my highly talented colleague, Sami Durrani.
  • Venture-Med
    Senior Advisor
    Venture-Med Jun 2013 - Dec 2014
    Advised angel investment group focused on innovations in medical technologies & healthcare IT.
  • Lifescan (A Johnson & Johnson Company)
    Director, Human Factors Engineering
    Lifescan (A Johnson & Johnson Company) Aug 2011 - Dec 2013
    Malvern, Pa, Us
    I managed the Human Factors team for Johnson & Johnson Diabetes Solutions (LifeScan, Animas, and Calibra). Our team supported user-centered design and evaluation of products for people with diabetes. Our work was primarily focused on patients who were usually the end-users of our products (blood glucose meters, insulin pumps, and ancillary software and supplies). In addition, we developed some products for professional use. The medical domain and the wide range of users presented many fascinating human factors challenges.You can learn more about the products at:http://www.onetouch.com/http://www.animas.com/
  • Lifescan (A Johnson & Johnson Company)
    Principal Engineer, Human Factors
    Lifescan (A Johnson & Johnson Company) Jun 2008 - Aug 2011
    Malvern, Pa, Us
    I started as a senior individual contributor, then proposed, hired, and managed the Human Factors team for Johnson & Johnson Diabetes Solutions.
  • Sun Microsystems
    Senior Interaction Designer
    Sun Microsystems Nov 2006 - May 2008
    Palo Alto, Ca, Us
    As a senior team member, I designed and evaluated elements of the JavaFX Mobile project – an OS, user environment, and set of applications for mobile phones. Consulted internally on range of other projects.
  • Access/Palmsource
    User Experience Architect
    Access/Palmsource Oct 2005 - Nov 2006
    Oberhausen, De
    As the User Experience Architect for the ACCESS Linux Platform (ALP), an environment and application set for smartphones and mobile devices, I coordinated activities of interaction designers, visual designers and other staff doing design and user research to ensure we met user needs and to create a consistent and coherent user experience across applications, system services, and UI components. My responsibilities included representing the user experience group on a cross-functional architecture team, identifying system requirements and use cases, designing and specifying high-level system behaviors and system patterns, as well as writing guidelines for cross-system behaviors. In addition, I designed several personal information management applications.
  • Abbott Diabetes Care
    Design & Usability Consultant
    Abbott Diabetes Care 2004 - 2005
    Abbott Park, Illinois, Us
    Designed and executed medical product usability studies on medical products in development, including a continuous glucose monitoring system. Provided software & hardware interaction design consulting.
  • Sun Microsystems
    Senior Interaction Designer
    Sun Microsystems 1990 - 2005
    Palo Alto, Ca, Us
  • Therasense
    Design & Usability Consultant
    Therasense 2002 - 2004
    Designed and executed medical product usability studies on medical products in development, including a continuous glucose monitoring system. Provided software & hardware interaction design consulting.Note -- Therasense was acquired by Abbott Diabetes Care in April of 2004. I provided addtional consulting after the acquisition.
  • Samna (Later Acquired By Lotus)
    Usability Quality Engineer
    Samna (Later Acquired By Lotus) 1989 - 1990
  • Hewlett-Packard
    Human Factors Intern
    Hewlett-Packard 1989 - 1989
    Houston, Texas, Us

Eric Bergman Skills

User Experience User Centered Design Usability Testing Human Computer Interaction Interaction Design User Interface Human Factors Mobile Devices Usability User Experience Design Product Development Medical Devices User Interface Design R&d User Research Cross Functional Team Leadership Rapid Prototyping Fda Agile Project Management Design Thinking Product Management Human Factors Engineering Accessibility Product Innovation Wire Framing Usability Engineering Testing Heuristic Evaluation Analysis Ethnography Product Design Information Architecture Contextual Inquiry Agile Methodologies Mobile Applications Design Control Software Design Research And Development Risk Management Integration U.s. Food And Drug Administration Risk Analysis Management Leadership Team Building Business Process Improvement

Eric Bergman Education Details

  • Emory University
    Emory University
    Cognitive Psychology (Experimental)
  • University Of Rochester
    University Of Rochester
    Cognitive Science

Frequently Asked Questions about Eric Bergman

What company does Eric Bergman work for?

Eric Bergman works for Fresenius Medical Care North America

What is Eric Bergman's role at the current company?

Eric Bergman's current role is Director Human Centered Innovation.

What is Eric Bergman's email address?

Eric Bergman's email address is er****@****won.com

What is Eric Bergman's direct phone number?

Eric Bergman's direct phone number is +150967*****

What schools did Eric Bergman attend?

Eric Bergman attended Emory University, University Of Rochester.

What skills is Eric Bergman known for?

Eric Bergman has skills like User Experience, User Centered Design, Usability Testing, Human Computer Interaction, Interaction Design, User Interface, Human Factors, Mobile Devices, Usability, User Experience Design, Product Development, Medical Devices.

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