Eric Bergman Email and Phone Number
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Leader in applying human factors engineering, usability engineering, user research, user experience design (UX), and related activities across a wide range of product domains, technologies, and users. Extensive experience developing medical products, mobile platforms and applications, and desktop and web applications. Past responsibilities included ranged from interaction design to user research and ethnography to structured usability testing, as well as accessibility and standards development. Conceived and edited Information Appliances & Beyond (2000), one of the first books about interaction design for interactive consumer products.In late 2022 I moved to a new role focused on front-end innovation strategy and concept development for future products. Before that, I led the US human factors engineering team for the global R&D home therapies organization at Fresenius Medical Care for products including hardware, software, and disposables.I was previously Director of the Human Factors team at Johnson & Johnson Diabetes Solutions (LifeScan, Animas, and Calibra). In addition, I consulted across J&J for Ethicon, Ortho Clinical Diagnostics and Janssen Pharmaceuticals on products ranging from consumer drug delivery devices to hospital lab instruments. Product users ranged from children to adults of every age as well as caregivers and healthcare professionals. This diverse population made for fascinating user research and design challenges.Record of cross-disciplinary leadership and collaboration. Strengths in identifying and resolving problems through direct and delegated action, and by communicating requirements, issues, and solutions through clear written and verbal communication.I enjoy collaborating with teams to drive user-centered design. I don't view creation of compelling user experience as the sole responsibility of any one discipline, and it is informed by many. The challenge is to get into the process very early -- to understand users, their context, and their needs. This is especially critical in the medical device domain where risk management implications must be considered in everything we do.Specialties include: Leadership, Team Management, Innovation, Human Factors Engineering, Usability Engineering, User Research, Medical Devices, Healthcare, Digital Health, Formative usability studies and HF Validation testing, User Experience Design (UX), Consumer & Mobile Products, Accessibility for People with Disabilities, Risk Management, IEC 62366-1, ANSI/AAMI HE75, FDA regulatory requirements
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Director Human Centered InnovationFresenius Medical Care North AmericaBoston, Ma, Us -
Director Human Centered InnovationFresenius Medical Care North America Sep 2022 - PresentBad Homburg, Frankfurt, DeThis is a new role focused on front-end innovation strategy and concept development for future products. -
Director Human Factors EngineeringFresenius Medical Care North America Aug 2015 - Aug 2022Bad Homburg, Frankfurt, DeI managed a distributed team supporting the design and evaluation of products related to home dialysis. Products were primarily peritoneal dialysis systems primarily used at home, as well as disposables, digital/connected health software applications and much more. -
Director Human Factors EngineeringFresenius Medical Care North America Jan 2014 - Jul 2015Bad Homburg, Frankfurt, DeI managed a distributed team supporting the design and evaluation of products related to dialysis in both clinical and home environments. Products included hemodialysis hardware and software systems for clinical and home environments, and peritoneal dialysis systems primarily used at home, as well as bloodlines, tubing sets, supplies, and much more. -
LecturerTufts University Aug 2023 - Apr 2024Medford, Massachusetts, UsPart-time lecturer for the Human Factors Engineering program. Co-developed the course Use-Related Risk Management (ENP 111) and co-taught the asynchronous sessions with my highly talented colleague, Sami Durrani. -
Senior AdvisorVenture-Med Jun 2013 - Dec 2014Advised angel investment group focused on innovations in medical technologies & healthcare IT. -
Director, Human Factors EngineeringLifescan (A Johnson & Johnson Company) Aug 2011 - Dec 2013Malvern, Pa, UsI managed the Human Factors team for Johnson & Johnson Diabetes Solutions (LifeScan, Animas, and Calibra). Our team supported user-centered design and evaluation of products for people with diabetes. Our work was primarily focused on patients who were usually the end-users of our products (blood glucose meters, insulin pumps, and ancillary software and supplies). In addition, we developed some products for professional use. The medical domain and the wide range of users presented many fascinating human factors challenges.You can learn more about the products at:http://www.onetouch.com/http://www.animas.com/ -
Principal Engineer, Human FactorsLifescan (A Johnson & Johnson Company) Jun 2008 - Aug 2011Malvern, Pa, UsI started as a senior individual contributor, then proposed, hired, and managed the Human Factors team for Johnson & Johnson Diabetes Solutions. -
Senior Interaction DesignerSun Microsystems Nov 2006 - May 2008Palo Alto, Ca, UsAs a senior team member, I designed and evaluated elements of the JavaFX Mobile project – an OS, user environment, and set of applications for mobile phones. Consulted internally on range of other projects. -
User Experience ArchitectAccess/Palmsource Oct 2005 - Nov 2006Oberhausen, DeAs the User Experience Architect for the ACCESS Linux Platform (ALP), an environment and application set for smartphones and mobile devices, I coordinated activities of interaction designers, visual designers and other staff doing design and user research to ensure we met user needs and to create a consistent and coherent user experience across applications, system services, and UI components. My responsibilities included representing the user experience group on a cross-functional architecture team, identifying system requirements and use cases, designing and specifying high-level system behaviors and system patterns, as well as writing guidelines for cross-system behaviors. In addition, I designed several personal information management applications. -
Design & Usability ConsultantAbbott Diabetes Care 2004 - 2005Abbott Park, Illinois, UsDesigned and executed medical product usability studies on medical products in development, including a continuous glucose monitoring system. Provided software & hardware interaction design consulting. -
Senior Interaction DesignerSun Microsystems 1990 - 2005Palo Alto, Ca, Us -
Design & Usability ConsultantTherasense 2002 - 2004Designed and executed medical product usability studies on medical products in development, including a continuous glucose monitoring system. Provided software & hardware interaction design consulting.Note -- Therasense was acquired by Abbott Diabetes Care in April of 2004. I provided addtional consulting after the acquisition.
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Usability Quality EngineerSamna (Later Acquired By Lotus) 1989 - 1990
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Human Factors InternHewlett-Packard 1989 - 1989Houston, Texas, Us
Eric Bergman Skills
Eric Bergman Education Details
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Emory UniversityCognitive Psychology (Experimental) -
University Of RochesterCognitive Science
Frequently Asked Questions about Eric Bergman
What company does Eric Bergman work for?
Eric Bergman works for Fresenius Medical Care North America
What is Eric Bergman's role at the current company?
Eric Bergman's current role is Director Human Centered Innovation.
What is Eric Bergman's email address?
Eric Bergman's email address is er****@****won.com
What is Eric Bergman's direct phone number?
Eric Bergman's direct phone number is +150967*****
What schools did Eric Bergman attend?
Eric Bergman attended Emory University, University Of Rochester.
What skills is Eric Bergman known for?
Eric Bergman has skills like User Experience, User Centered Design, Usability Testing, Human Computer Interaction, Interaction Design, User Interface, Human Factors, Mobile Devices, Usability, User Experience Design, Product Development, Medical Devices.
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