Please complete the CAPTCHA to continue
@visibletechnologies.com
✓
4 phones found area 646, 212, and 888
✓
LinkedIn matched
A concise factual answer block for searchers comparing this professional profile.
Eric Berkowitz is listed as Customer Success leader | SaaS, Analytics, Commerce, AI at Wink, based in Durham, North Carolina, United States. AeroLeads shows a work email signal at visibletechnologies.com, phone signal with area code 646, 212, 888, and a matched LinkedIn profile for Eric Berkowitz.
Eric Berkowitz previously worked as VP Customer Success at Wink and Director, Customer Success at Firework. Eric Berkowitz holds Ba, Cognitive Psychology, Markets & Management from Duke University.
This section adds company-level context without repeating Eric Berkowitz's masked contact details.
AeroLeads found 1 current-domain work email signal for Eric Berkowitz. Compare company email patterns before reaching out.
Customer-centric SaaS leader possessing over 10 years of management experience at startup and growth organizations that drive business transformation and unlock value in the digital economy. Applies deep product and technical expertise to scale and optimize high-performing teams supporting pre and post-sales functions. Builds a strong culture and operational methods that are responsive and accountable to the voice of the customer. Creates assets and programs that generate repeatable value through the entire customer lifecycle, from discovery to onboarding and retention.SIGNATURE COMPETENCIES & KEY KNOWLEDGE AREAS:Customer Success✦ Define the strategy and execution plan for Customer Success teams serving a globally distributed client base generating a high velocity of support cases.✦ Measure effectiveness of Customer Success by monitoring operational metrics while building strong rigor around goal setting and accountability.✦ Create and maintain knowledge centers, training materials, and certification programs that empower clients to become self-sufficient power users and advocates of the software.✦ Instill a 'voice of the customer' mentality to ensure that client needs and pains are understood across the organization.Solution Consulting✦ Partner with the Sales organization and manage technical selling by addressing customer decision criteria while differentiating against competition.✦ Create use case specific product demonstrations mapped to customer gaps and strategic objectives while generating excitement for long-term platform roadmap and vision.✦ Document and deliver a seamless hand-off to post-sale teams to ensure comprehensive transition of knowledge in relation to customer journeys, business objectives, and up-sell opportunities.✦ Build scale through creation and maintenance of reusable assets, demos, architectures and solutions that empower Sales teams to expand pipelines and accelerate deal flow.Professional Services✦ Continuously improve onboarding and end-user training processes that reduce time to value while ensuring the platform is optimally configured to client profiles.✦ Design and deliver bespoke value-add services that enhance out-of-box software and mitigate platform limitations.✦ Map areas where services can be automated, productized, and monetized and help Product and Engineering teams align the roadmap with client usage patterns and business goals.
Listed skills include Professional Services, Customer Retention, Client Services, Software Implementation, and 22 others.
Company context helps verify the profile and gives searchers a useful next step.
A career timeline built from the work history available for this profile.
Plano, Texas, Us
Wink enables any institution to offer simpler and superior identity and payments experiences through biometrics. The Wink platform brings facial and voice recognition-based multi-factor authentication and payments that can eliminate passwords, usernames, card numbers and other older technologies that are memory or device based.
San Mateo, California, Us
Powering over 1,000 direct-to-consumer brands, retailers, and media publishers worldwide, Firework brings interactive video experiences to your own websites and apps. We enable customers to create and host native, shoppable video content for engaging product discovery, seamless shopping experiences, and a deeper emotional connection with consumers.
Nudge provides an immersive engagement platform that empowers organizations to transition from 2D to 3D engagement strategies. The software unlocks more scalable and measurable ways for brands to create, share, and monetize AR experiences that deepen engagement and enrich customer journeys. Nudge is a leader in the movement to transform AR from novelty to strategy.
Herzliya Pituah, Israel, Us
Albert is the first-ever artificial intelligence marketing platform, driving fully autonomous digital marketing campaigns for some of the world's leading brands. Albert's mission is to liberate businesses from the complexities of digital marketing - not just by replicating existing efforts, but by executing them at a scale and pace not previously possible.
Bethesda, Maryland, Us
The social economy represents a fundamentally new way for companies to do business. Tracx is a leading social business cloud for delivering measurable marketing and customer engagement in the social economy.
Bellevue, Wa, Us
Visible is a social media intelligence platform providing three core capabilities: social media monitoring, enriched data analytics and insights, and customer engagement. Fortune 1000 companies and agencies leverage Visible's advanced social media insights to design and measure comprehensive marketing and communication strategies. Visible was acquired by Cision, a leading global media intelligence and communications company.
Us
Customized quantitative research for evaluating critical marketing events and strategies. Choice research specialists utilizing validated, proprietary techniques to measure the market share and profit impact of business strategies.
Quick answers generated from the profile data available on this page.
Eric Berkowitz works for Wink.
Eric Berkowitz is listed as Customer Success leader | SaaS, Analytics, Commerce, AI at Wink.
AeroLeads has found 1 work email signal at @visibletechnologies.com for Eric Berkowitz at Wink.
AeroLeads has found 4 phone signal(s) with area code 646, 212, 888 for Eric Berkowitz at Wink.
Eric Berkowitz is based in Durham, North Carolina, United States while working with Wink.
Eric Berkowitz has worked for Wink, Firework, Nudge, Albert, and Tracx.
You can use AeroLeads to view verified contact signals for Eric Berkowitz at Wink, including work email, phone, and LinkedIn data when available.
Eric Berkowitz holds Ba, Cognitive Psychology, Markets & Management from Duke University.
Eric Berkowitz is listed with skills including Professional Services, Customer Retention, Client Services, Software Implementation, Customer Satisfaction, Social Media, Analytics, and Saas.
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trial Search contacts