Eric Berner Email & Phone Number

Overland Park, Kansas

• Analyze and reduce customer attrition by implementing strategies to improve customer loyalty• Identify opportunities for potential leads through daily management of current book of business• Work with executive team to create new initiatives to improve business functions and customer experience• Develop additional business through cross-sells and customer referrals

Overland Park, Ks

• Manage a team of Account Representatives through effective delegation of projects and tasks• Implement process improvements to maximize efficiency of daily workflow structure• Oversee the successful on-boarding of new client accounts• Evaluate client legal and credit compliance to mitigate credit and operational risk

Overland Park, Ks

• Manage daily purchase volume of accounts receivable • Analyze collections of monies and client risk within the team accounts• Supervise the distribution and processing of daily/weekly financial progress reports within the team• Lead new associate training and perform monthly evaluations of progress

Overland Park, Ks

• Manage a portfolio of clients’ accounts receivables; including auditing and collection of monies• Assist with implementation of new client accounts• Participate with sales team in pursuit and capture of new accounts• Compute risk management analysis to minimize company liability

Wichita, Kansas

• Manage portfolio of clients’ credit lines in accordance to credit review documentation matrix• Perform daily due diligence of clients’ exposures and mitigation• Support commercial team with business development and sales opportunities • Examine gaps in credit processes to refine or improve practices

Wichita, Kansas

• Customer segmentation analysis by product type and behavior• Ongoing ROI analysis for debit-card usage• Inventory management, including expense forecasting andsupply management• Customer segmentation and profiling for marketingcommunication plan• Perform ongoing pay-per-click analysis