Eric Biesterveld Email & Phone Number

San Francisco, Ca, Us

San Francisco, California, United States

• Responsible for coordination of LendingClub’s direct mail program with Quad (2022 annual volume was 136,000,000 pieces) • Worked closely with LC’s cross-functional departments to orchestrate tailored, cost-effective marketing solutions, with ownership of pricing and proposal development, understanding of governing regulations, ensuring delivery of high-quality products while meeting agreed upon schedules set in SLAs.• Coordination of LendingClub’s Monthly Mail Production Matrix & Variable data instructions to Quad account management teams• ASANA Calendar & scheduling, ensured both LC and Quad team remained on tract for all published dates • Drove Implementation of Version Codes between LC and Creative teams (Outside Agency & Quad creative)• Responsible for updates version codes within LC Creative Roadmap• Management of Quarterly Updates to Legal Disclaimers for all DM components • Responsible for archiving all DM monthly formats within LC SharePoint• Develop segment-level copy instructions for personalization, e.g. if Core Hi Fico, use this headline/copy• Became integral partner with LC stakeholders, attending all internal LC campaign meetings, legal, marketing, & creative • Orchestrated LC’s participation in USPS Postal Promotions which resorted in $1.2 million postal savings • Facilitated continuous LC internal improvement practices to streamline and create efficient process flows to eliminate errors, redundancy, and waste within the LC DM experience• Reviewed Quad invoices to assure that work is billed in accordance with negotiated LC pricing• Lead Weekly Status Tracking meetings between LC and Quad• Created video instructions for LC reference for all DM tasks

Oakland

Responsible for coordinating projects from proof approval to delivery of finished product and develop, train, lead, and direct a cohesive team geared toward production, sales, and customer needs. • Work directly with all departments to insure accurate, efficient entry of jobs and releases.• Responsive to customer information requests.• Provide administrative support to prepress, design, and press departments. Review and adjust workload distribution.• Facilitate daily production meetings communicating project specifications, expectations, and creating corrective actions for any anticipated concerns.

Cupertino

My time at Hogarth has been spent learning the complex asset tracking system created for deliverables for MARCOM at Apple Computer. Overseeing the time management of Mechanical Artists and all the relevant information needed to complete over 900 deliverables for a large launch.As Print Content Project Manager I participated in project kickoffs, content meetings, reviews and other project based meetings.Time management along with employee management.Gained familiarity with Apples proprietary DSS system in Planet.

As owner, I shepherded the printing company thru the ups and downs of the Print Industry while increasing profit 5% of each sale yearly as VP. Responsible for staff hiring, employee training and HR supervision.Time managed a diverse office staff consisting of a production head, bookkeeper, 2 pre-press technicians and office assistants. Tracked costs and matched to final estimates and generated invoices. All final invoicing was approved by me.Enhanced the client experience by organizing all stages of production from the initial contact of clients through the printing production, proofing to the final shipment of each product.As VP, I generated $1.2 million in annual offset printing sales from 2007 through 2017, despite the turbulent industry adjustments we increased profit 5% of each sale yearly.

Transformed the traditional analog and DOS system computer office setup to a modern web-based sales team with customer care and retention as our main focal point.Created job orders Reviewed billing to ensure appropriate margins prior to invoicing.Worked closely with the Owner to create a sales team that generated $2.5 million in print sales.Established multiple web-based order/fulfillment sites for clients.Advised clients on methods for achieving maximum impact within budget and project deadlines.Developed long term client relationships to secure repeat sales and customer loyalty.Worked closely with experienced and inexperienced clients to produce offset projects for both retail and wholesale consumption.Effectively mined key accounts to grow sales through relationship building and proactive solution selling.