Eric Blanton Email & Phone Number

• Proactively drive sales through walk-in customers, pre-set appointments, referrals from customers and other branch colleagues and partners.• Educate and refer customers to other areas of the bank to deepen relationships and build strong internal partnerships. Being proficient in understanding and educating customers on consumer deposit products and consumer lending.• Provide excellent customer service and effectively resolving customer issues.• Adhere to all operational, security, risk and regulatory policies and procedures.• Demonstrate acumen in sales, customer service, relationship management, banking, investments, consumer lending, business banking, business lending, communication and presentation.• Maintain knowledge of all products, services, technology and policies

• Interacted with customers in person and by telephone to service their accounts.• Conducted loan interviews and entered information into an automated record keeping system.• Proactively contacted borrowers with past-due accounts by telephone or mail to offer to rewrite their loan or collect payment.• Assessed customers’ current financial needs and determined if the customer had sufficient cash available or if customer needed to restructure debt.• Sold the company’s current product lines, including but not limited to personal loans, home equity loans, and sales finance.

• Met the needs of customers by providing accurate, personable, prompt and efficient processing of all transactions.• Built and maintained effective relationships with customers.• Maintained a balanced drawer.• Assisted in resolving customer issues by responding competently and consistently to both internal and external questions.• Answered basic customer inquiries regarding interest rates, service charges, and account histories while complying with disclosure requirements, regulations and consumer privacy policies.• Maintained and ensured compliance standards by adhering to all bank policies and procedures.

Toledo, Ohio

Travel between dealerships to set up business relationshipsSubmit daily business review reports to upper managementAnalyze and underwrite loan applications after completing customer interviewsSet and achieve monthly sales and collection goalsAudit and review customer documents for authenticity and accurac

Maumee, Ohio

Reviewed loan applications and calculated the risk of lendingAnalyzed applicants credit reportsQualified and classified loans according to company guidelinesConducted real-time customer interviewsClosed all customer loans and verified required documentationEvaluated problem accounts and prepared action plans to bring accounts current

Toledo, Ohio

Opened a new store and turned it profitable within six monthsLandlord and state agency interaction to make sure store was compliant before openingResponsible for setting time sensitive goals and ways of achieving themHiring, training, leading, and evaluating a staff Ensure personnel files are in compliance with the department of laborPutting policy and procedures in place that apply to areas of responsibilityBudgeting for store (annual w/monthly review)