Eric Blanton Email & Phone Number

Clarksburg, MD, US

Reston, VA

• Overview of Responsibilities:
• Conduct customer interviews to document and solution for critical business needs. Execute implementation project tasks including: Fit/Gap analysis, application configuration discovery sessions, requirements gathering &.
• Facilitate internal discovery sessions with cross-functional teams to promote the integration of business and technology initiatives from both delivery and product development perspectives.Business Analysis Highlights:
• Standardized the implementation process to integrate client-side human resource information with Meridian's LMS application ("HRIS Feed"). Led a cross-functional team to improve the structure, systems, procedures.
• Re-designed the consultative approach to conducting a "configuration workbook session" with Meridian customers. Trained the Implementation Consultant team on how to use a new excel-based workbook to more effectively.
• Provided support for Meridian's Core Architecture team during the creation of Meridian's new RESTful APIs. Designed test scenarios and carried out quality assurance measures to discover and log errors found within the.

Rockville, Maryland

• Developed metrics to measure team performance. Using SQL in conjunction with excel created automated reports to calculate health statuses of workflows throughout the LPL's Fortigent-based Brokerage Reconciliation.
• Participated in tactical and strategic business planning between Fortigent and LPL Financial during the transition to Charlotte, NC offices. Traveled to Mumbai, India to train a staff of 10 offsite workers as part of a.
• Served as supervisor and primary trainer for an Operations team of 23 employees (10 overseas) in reconciling a 50,000-account workload valued at over 4 billion dollars.

Rockville, Maryland

• Automated aspects of Fortigent's customer service workflow to make the overall process more efficient and to allow for a greater focus on client interaction.
• Built an excel macro to convert transaction inputs into a format that was compatible with the proprietary accounting software used for Alternative account reconciliation. This allowed for more efficient data entry.
• Created excel templates with pre-set functionality to allow for more efficient processing of Advisor-Provided Alternative-Account transaction data.
• Created multiple SQL queries to identify red flag situations within financial data. The results were used to perform quality assurance research into potential errors.

Rockville, Maryland

• Designed and created a systematic way to keep track of account reconciliation breaks within chronically broken accounts to make sure non-exception issues were resolved each day. This saved 20 hours of work that was.
• Led a team that reconciled 20,000 accounts prior to 9 a.m. every morning
• Developed an excel macro that created sweep transactions on a large scale to resolve hundreds of cash breaks, saving two hours of time each day.