Eric Bodden Email & Phone Number

New York, New York, United States

San Francisco, California, United States

-Responsible for directing day-to-day facilities functions, inventory management, reception management and implementing standardized policies and safety procedures in our San Francisco and Menlo Park offices-Manage vendor relationships including routine evaluation of vendors for essential services; ensured our elevator lobby was up to fire code by collaborating independently with multiple vendors-Managed the CA West print transition by collaborating with Canon/Konica Minalta and the IT Infrastructure team to ensure our new production and satellite printers are successfully installed; including hard drive wipe, de-installation, pick up and delivery of new units and software installation-Implemented and current point of contact for return to office protocols for San Francisco and Menlo Park

San Francisco

Maintaining the general operability and appearance of our office space, as well as the safety and comfort of our employees. Ensuring that the premises are well maintained and provisioned with supplies; conference rooms are properly configured for meetings; supplies are readily available to staff; and appliances, HVAC, and lighting are functioning well.Printing and binding large volume of client and internal materials with attention to quality, accuracy, and timeliness.Responding to daily requests from staff.FacilitiesReport minor facilities issues to property managers and building engineering staff.Set up conference rooms including audio/video equipment check and furniture configuration as requested. Return to default configuration at conclusion of meeting.Stock office supplies and printer paper in convenience stations. Maintain appearance of convenience stations.Set up desks for new hires, transfers, and visitors; return vacant desks to standard.Monitor operation of office equipment and appliances, troubleshoot as necessary, remediate or place service calls.Maintain appearance and function of space. Remediate minor damage and disrepair; report significant problems to Team Leader, Assistant Manager, or Office Manager.Production and Mail ServicesFulfill requests for print jobs, ensuring that they are produced on time and meet CA quality standards.Maintain multi-function devices including monitoring toner levels and providing first level troubleshooting.Monitor and maintain inventory of print and mail supplies.Monitor operation of production machines and mailing equipment, troubleshoot as necessary, remediate or place service calls.Maintain appearance of the Production and Mail center.Fulfill requests and resolve incidents reported in Service Portal.Train and mentor junior team members.Seek continuous improvement in procedures, processes, and products.

San Francisco Bay Area

- Responsible for assisting with building and Enterprise operations to ensure the highest quality member experience for Northern California Region - Manage enterprise inventory operations for Google and Amazon; maintained 100% occupancy - Manage ZenDesk to ensure cleanliness, maintenance and overall building health; worked to achieve 99% SLA metrics

San Francisco Bay Area

- Responsible for coordinating building operations and maintenance to ensure the highest quality member experience for over 1200 members - Manage inventory operations for all vendor orders - Manage daily Community Service Associate meetings to ensure cleanliness, maintenance and overall building health; increased our building health score from a failing grade to 95% - Developed operations expense tracking spreadsheet to monitor varying trends which led to our location maintaining 100% profitability month over month- Maintained front desk; ensured guests register and sign in upon arrival, spearheaded community initiatives designed to develop working relationships with our members

Manhattan, New York

- Handled, delivered and sorted all sensitive documents, packages and messenger deliveries for over 500 companies and 2400 members with efficiency and discretion- Achieved a score of 100% member satisfaction - Developed and implemented training for new employees

Manhattan, New York

- Maintained the cleanliness of WeWork Global HQ; achieved a building health score of 90 or above month over month - Project managed the opening of 110 Wall Street and developed Community Service plan for that location - Trained new employees on proper cleaning protocol for deep cleaning, pantries and bathrooms

Bachelor Of Arts - Ba, Communication Arts

Activities and Societies: Young Journalism in Training Program; Co-anchor and producer of Sports Qualified

Communication, Journalism, And Related Programs