Implemented strategic initiatives that streamlined company operations, lines of business, business plans, and facilitated the delivery of scalable solutions.Lead a high-performing technology team to develop and execute a technology roadmap aligned with company strategy and goals. Define and implement secure technology architecture and security policies. Manage technology budget, vendor relationships, and key performance metrics. 2024 SBA Diverse Business of the Year

As a World-wide User Acceptance Lead, I am responsible for the execution of detailed test plans to verify software functionality and ensure adherence to business requirements. Managing cross-functional and cross-organizational User Acceptance Testing to test, build and roll-out innovative technology and business process solutions that increase efficiencies, improved customer satisfaction, and increased revenue. Working globally across multiple teams within the organization to complete thorough testing and being exposed to the development life cycle of systems. Successes: Worked on a variety of global expansion projects that required new features and updated software infrastructure. Skills: Software Development • Program Management • Software Testing • Disclosed Project (Secrecy) • Test Cases • Test Management • User Acceptance Testing • Global Sourcing • Collaborative Problem Solving • Cross-team Collaboration • Internal Testing Software • Time Management

Spearhead the overall growth strategy, partner with international internal divisions, and help grow the burgeoning San Diego business community. This strategy has resulted in enormous market share gains, top KPI performance, stronger adoption of company products and services, and an improved quality customer experience.Evangelize the Apple ecosystem throughout the business community including: start-ups, small/medium business, enterprise, education institutions and government entities. This includes sharing knowledge gained by directly engaging strategic clients, solving complex challenges, and consulting on digital transformations.Train, mentor, and serve as a subject matter expert among peers on business customer needs and solutions ensuring that our teams provide appropriate solutions and services while fostering long-term relationshipsFacilitate regional training, mentor, and serve as a subject matter expert to help cross-functional teams and leaders to help businesses overcome challenges and inefficiencies.Plan and forecast business performance through account management, pipeline building, and opportunity management utilizing CRM and other tools.Other positions or experiences: Worldwide Accessory Evangelist Project Coordinator with WW Developer Relations, Business Development Lead, Store Lead, Technician training certificate, Helped open two new Apple Stores, Volunteer Champion, and many more confidential/internal activities and awards.

Led and developed 30+ Business Teams across Hawaii and Southern California to drive KPIs and ensure Apple’s world-class experience is offered to every business customer.Influenced and informed internal stakeholders about new initiatives through weekly briefings, personalized coaching, and ongoing feedback.Analyzed CRM conversion data and metrics by store to adapt developmental opportunities for individuals and teams.Drove sales within the small and medium business pipelines by connecting with business teams weekly, acting as a resource for successful behaviors and practices.Worked independently while collaborating with stakeholders in an ambiguous and fast-paced work environment.

Spearheaded third-party product growth and quality assurance strategy and evangelized the Apple ecosystem in the business community.

Corporate Counsel for 10+ companies managing multiple, complex corporate filings that include incorporation documentation, taxes, and other state and federal requirements.Responsible for researching, negotiating, writing, reviewing, summarizing, executing a wide variety of contracts and policies, including GMPs, operating procedures, operating budgets, marketing material, vendor & supplier contracts, mergers & acquisitions, licenses, real estate leases, confidentiality agreements, etc.Advising and training executives, employees, strategic business units, marketing, brand communication, sales, human resources, corporate alliances and the international divisions on substantive legal topics.

Assigned to assist in various constituent case work or work on District-based projects of importance.

Instrumental in supporting city infrastructure projects and matters relating to the City’s Climate Action Plan, that comprehensively address major environmental factors like water conservation, local clean energy generation, waste reduction, and Property Assessed Clean Energy (PACE) financing (Passed by City Council)

Successfully served as a Mediator by settling nine disputes in nine weeksReceived the Jefferson Medal Award for Advanced Mediation Theory and Practice

Conducted research and support for Professor Luz Herrera’s Professional Responsibility Course and 
aided in research and development of her legal publication Training Lawyer-Entrepreneurs (89 Denv. U. L. Rev. 887).

Oversaw sections of the ballpark during events (including on-field events)

Provided research and support for a professors legal writing curriculum

Trained volunteers on campaign fundamentals with the strategy of generating a lasting impact that would resonate beyond election day

Strategically identify and evaluate potential new markets and campuses for establishing new Sigma Chi chapters, leading targeted expansion efforts while fostering positive relationships with university administrators, alumni volunteers, and internal stakeholders to grow the fraternity's presence across North America to 13 new institutions (10x expected).

Collaborated closely with the creative team to develop and execute innovative marketing campaigns, promotional materials, and content strategies that effectively showcase the Sigma Chi Foundation's mission, amplify the reach of its award-winning magazine, and engage diverse audiences across multiple channels, while ensuring brand consistency and alignment with the organization's values.