Working with multiple customers at the same time. Conducting disciplinary, capability and grievance investigations and taking appropriate action to address any failings. Responding to all customer complaints or queries in a efficient manner. Visiting key clients to build relationships and identify their key needs. Conducting crime and loss investigations into missing stock and loads. Ensuring the efficient running of administration and office procedures. Securing and alarming premises and monitoring security procedures. Actively managing subcontractors to ensure that they perform in line with their contractual agreements. Supervising the completion of all checks and documentation required by law. Monitoring and tracking the flow of goods into the warehouse. Controlling the order cycle.Conducted staff performance reviews, setting objectives, and identifying employee training requirements. Monitored the performance of the warehouse staff. Ensured that all drivers work to established driving time directives. Handled all incoming and outgoing correspondence with clients. Was in charge of the loading of stock into vans. Made sure that all customer orders are correctly taken. Resolved all customer invoice queries. Changed staff around and managing resources based upon changing needs. Received goods deliveries and arranged for them to be logged and then stored for future distribution.

Define data requirements and gather and validate information, applying judgment and statistical tests.Collaborate with senior managers and decision makers to identify and solve a variety of problems and to clarify management objectives.Develop and apply time and cost networks to plan, control, and review large projects.Develop business methods and procedures, including accounting systems, file systems, office systems, logistics systems, and production schedules.Study and analyze information about alternative courses of action to determine which plan will offer the best outcomes.Prepare management reports defining and evaluating problems and recommending solutions.Observe the current system in operation and gather and analyze information about each of the parts of component problems, using a variety of sources.Collaborate with others in the organization to ensure successful implementation of chosen problem solutions.Comply with prescribed safety procedures or federal laws regulating waste disposal methods.