Eric Borg Email & Phone Number

Pittsburgh, Pa, Us

Mattoon, Illinois, Us

Responsible for managing and enhancing relationships with channel partners to drive mutual success. This role involves supporting partners and their CCI channel managers in achieving their partnership sales goals, ensuring they are equipped with the necessary tools and resources, and fostering a collaborative environment to maximize the growth and profitability of the partnership.

Mattoon, Illinois, Us

Responsible for managing current channel partner business and recruiting/growing new partner business throughout the Consolidated Communications, Inc. (CCI) national footprint through both direct recruitment and in conjunction with Master Agents (Telarus, Intelisys, Avant, Appdirect, Sandler, Bridgepointe and other regional partnerships).Focused on high speed, fiber based connectivity solutions (Internet, DIA, E-LAN, SWE and complementary add on's such as SD-WAN (VeloCloud), DDoS, Security Solutions (Palo Alto) and UCaaS (Cisco WebEx and Microsoft Teams Commucations Platforms).What makes us different, is the way my team and I, prioritize our partners success (and their clients satisfaction) by focusing on being ultra- responsive, with an emphasis on our consultative solutions selling models using the CCI Ignite process.Development/Growth Focus on Mid-Enterprise level Partners. On-boarding of New Partners with emphasis on development of optimal growth path to generate loyalty through long-term mutually beneficial business relationships and shared success.

Mattoon, Illinois, Us

Consolidated Communications is a nationwide carrier that focus on business communications, network security solutions and data solutions. As a top 10 fiber provider in the US, we leverage our advanced fiber optic network spanning more than 57,500 fiber route miles to secure and connect our clients.We turn technology into solutions, connecting people and enriching how they work and live. With more than 1.5 million connections, we have the scale and the network to provide reliable solutions for our clients no matter where they are.And finally... Consolidated can further be a "Part of Your Team" with our Managed IT and Data Center services.My role is to help my clients create a custom IT, Telecom and Data solution that fits their needs and agile environment. This involves working across multiple departments and teams within an organization while collaborating with my internal resources to make sure that we are providing the best solution and experience for our clients.Some of our solution offerings:* Dedicated Symmetrical Internet Access (Up To 100 Gbps)* Custom Engineered Fiber Ring Optic* UCaaS Hosted Polycom, YeaLink and Cisco Phone Systems and Seat Licenses* CCaaS Call Center Features with IVR and CRM Integration* SIP Trunking, IP PRI and Analog Lines* Point-to-Point, Multi-Site WAN, Velocloud SD-WAN and MPLS Networks* Hosted Palo Alto Firewall With Sandboxing, HA Redundancy, Security Software Applications, URL Filter and Remote Global VPN Connections* Cisco Meraki Cloud WiFi Access Points* Data Center Solutions Including Cloud Storage (IaaS) and On-Site Colocation* Disaster Recovery Solutions* Onsite/Offsite Data Backup Solutions* Dedicated Layer 2 Connections into AWS, Azure, Google and Oracle Data Center* DDoS Mitigation and Prevention* LTE Failover* Microsoft Office 365 Solutions

Pittsburgh, Pennsylvania, Us

Led a team of remote inside sales professionals (SDRs) focused on generating “net-new” sales and business developed “warm” introductory meetings with qualified and interested prospects throughout the North American trucking and transportation logistics services industry for our account executive team members to further develop through a series of follow-up consultative solution based conversations, demos, resulting in the closure of "net-new" ELD/DOT safety compliance, fleet, and dispatch management service provider ACV/ARR based service level contracts.Developed an outbound sales development process focused on consistently meeting and/or exceeding the generation of targeted “net-new” leads pipeline within our company’s CRM. Scheduling over the phone and remote online weekly “warm” sales prospect introductory meeting appointment quotas for each member of our Account Executive sales team to further nurtured qualified targeted account based sales opportunities reporting directly to the VP Sales at Maven Machines.In charge of the hiring, development, and retention of all new SDRs to our already successful sales development team.Maven Machines builds mission critical software to support the trucking and transportation industry in North America. At Maven, we are revolutionizing how the world moves with the most comprehensive, advanced dispatch and fleet management software on the market. We are reshaping the future of trucking and transportation with a focus on increasing operational efficiency, improving safety, and maximizing profitability.

Pittsburgh, Pennsylvania, Us

Provided expert technical product support assisting all customers of Maven Machines ELD, Fleet and Dispatch management services with a variety of solution setup services, training, troubleshooting, diagnosing and solving of technical problems to ensure customer success with the goal of exceeding each customer's service expectations in a professional and timely manner.Led, mentored and trained junior level client support specialists providing customer technical support over 1st, 2nd and 3rd (weekday/weekend) shifts.Researched customer issues in a timely manner and follow up directly with the customer with recommendations and issue resolution action plans.Maintained customer loyalty through integrity and accountability.Provided customer on-boarding and training on all Maven Machines hardware, software, solutions and capabilities.Senior member of client success team to ensuring that system enhancements and defect corrections worked properly and meet the user's requirements and expectations.Assisted in a number of sales, marketing, finance and operational programs, projects and initiatives as needed.Maven Machines is re-imagining how the world moves freight. We are a fast-growing tech startup based in Pittsburgh that is working on building the next era of fleet management, dispatch, and infrastructure technologies for the transportation and service industries. In a few short years, we’ve grown from an idea to create smart driver safety tracking to becoming a full-blown fleet management and telematics company that has successfully deployed to thousands of drivers across the country with some of the nation’s top 100 fleets.

Us

Performed post-game team play/player tagging with video and statistical analysis using notable COTS computer software tools. Plus, post-game video break-down during team video coaching sessions. I am a USA Hockey CEP Certified Level 4 coach trained through the USA Hockey Coaching Education Program with CEP#416402https://www.usahockey.com/coachingcertification

Pittsburgh, Pa, Us

Successfully implemented an enterprise-wide rollout of a customized SaaS based project portfolio management solution with ITSM team at TriState Capital Bank over the course of 12 months’ worth of effort concluding in February of 2018. This project management solution is currently being used by TriState Capital Bank to help IT service management (ITSM) team more efficiently initiate, dispatch and track to closure a broad portfolio of Business Applications, IT Infrastructure and Security improvement projects with improved service delivery and reliability.TriState Capital Bank offers commercial and industrial banking, commercial real estate expertise, treasury management and private banking to middle-market businesses and their owners, as well as to clients of family offices and wealth management firms.

Toronto, On, Ca

Consulted with strategic clients to develop a deep understanding of their needs and translate those needs into solution requirements that satisfy their business applications, IT infrastructure security management needs. Cross-selling and up-selling services and solutions to existing clients customized strategic IT infrastructure solutions road map based on identified business needs. Managed the complexity of managed IT services proposals, contracts, lease agreements, and service level agreements based on clients evolving needs overtime. Effectively communicated features and benefits of solutions and managed prospect client expectations throughout the business relationship life cycle of each account. Maintained an in-depth product knowledge of the service offerings that Apogee IT Services offers it's clients. Performed sales procedures through activities and opportunities in CRM compliant with defined corporate policies and procedures. Achieved and maintained a positive rapport with clients bringing into focus my clients most desired business goals and objectives.Apogee IT Services is an award-winning managed services provider providing comprehensive IT management to small and medium sized businesses across the Northeast and Canada. With nearly 30 years in the industry as an IT support company, we understand how critical our services are to our clients’ business, so we’ve also been known to pull all-nighters to get a customer’s infrastructure back in shape in time for the morning shift. We love what we do, and it shows.We value our culture, our people, our integrity, and the impact we have on our clients and their businesses. We exist to use our technological expertise to grow your business right now and for many years to come. Our passion is to provide each of our customers a personalized ultimate client experience.

Mclean, Virginia, Us

As a Sales Development Manager, I led a team of full and part-time remote sales development professionals (SDRs) focused on driving net new managed services sales and business growth in the SMB (Small and Medium Business) space. Led the Sales Development team focused on consistently meeting and/or exceeding scheduled over the phone, as well as, on-site qualified weekly sales lead appointment quotas for members of our Technical Solutions Consultant (Account Executive) team at 3Points. I was in charge of the hiring, development, and retention of all new SDRs to our already successful sales team. I was responsible for driving customer and SDR team members satisfaction, increasing SDR team solution portfolio awareness, and ultimately net new revenue growth.As a Senior Technical Solutions Consultant, I was responsible for providing pre-sales support for the development and implementation of IT managed services products, applications, onboarding projects and solutions offered to clients of 3Points, LLC. Provided technical solutions design expertise to the client through in-person and online presentations.3Points is a trusted technology adviser to small businesses with 10 to 50 PCs, giving access to an entire team of technology experts for less than the cost of a single employee. Our professionals work with clients to design, build, manage, fix, and finance their entire technology infrastructure including: computer networks, servers, storage, desktops/laptops, security, business software applications and phone systems.

Itasca, Illinois, Us

I developed a new-hire orientation ECM solution technical training course, that I personally delivered to more than 30+ VP, sales, pre-sales, product management and professional services newly hired professionals on a quarterly cadence over the course of the last two years in addition to driving and supporting ISV and IDM software entitlement, distribution, licensing and compliance management solution sales campaigns throughout North America. Flexera Software helps software application producers and enterprises increase application usage and the value they derive from their software. Our Application Usage Management solutions are essential to ensure continuous licensing compliance, optimized software investments and to future-proof businesses against the risks and costs of constantly changing technology. Over 80,000 customers turn to Flexera Software as a trusted and neutral source for the knowledge and expertise we have gained as the marketplace leader in software installation, licensing, entitlement management, software delivery, application readiness and software license optimization for over 20 years and for the automation and intelligence designed into our products.

Middleburg Heights, Ohio, Us

Provide embedded computing system design expertise and promote Intel and Embedded Alliance member's HW/SW solutions directly to Oasis Sales an StaffCo. Company’s CM, OEM, VAD and ISV partners. Assess customer computer HW/SW requirements and determine which suppliers’ products meet customer needs and prepare and present detailed technical sales proposal to support customer design requirements. Conduct Intel and EA partner product road map presentations, demonstrations and provide follow-up support in disseminating technical and product availability information on customer validated embedded computer design solutions.

Phoenix, Az, Us

Managed assigned AVNET accounts within sales territory to maximize AVNET revenues by identifying product and solution needs, cultivating, and growing the AVNET relationship in all aspects of assigned accounts, developing sales strategies, and coordinating efforts with other AVNET Electronic Marketing (EM) departments. Planned and directed sales activities including managing the regions sales and marketing opportunities to achieve revenue and yield goals.

Centennial, Colorado, Us

Provided OEM computing solutions design expertise and value-added engineering services directly to Arrow Electronics, Inc. OEM Computing Solutions (OCS) and AEC business partners and customers. Assessed customer computer HW/SW requirements and determine which suppliers’ products meet customer needs and prepare and present detailed technical sales proposal to support customer design requirements. Created and delivered product road map presentations, demonstrations and provide follow-up support in disseminating technical and product availability information on customer validated embedded computer design solutions.

Springfield, Virginia, Us

Specified, evaluated, and certified embedded and COTS based computer system specifications to be released as part of the NOMOS IMRT planning and IGRT structure localization production systems. Built and maintained corporate computer systems manufacturer vendor relationships. Provided computer systems technical support to NOMOS technical support call center representatives and production technicians.

Bengaluru, Karnataka, In

A focal point for the customer regarding all issues associated with the installation and support of ISM and TrueSource applications. Provided 24x7 on-call technical support to customers in both a pre-sales and post-sales capacity to ensure a successful sale of production application and to ensure that the customer was completely satisfied with the application commissioning process. Assisted customers in the network node configuration of ISM/TrueSource application to allow for non-invasive real-time querying of all supported customer telecommunications based production network elements private and public SNMP based management information data. Most customer production network elements would consist of popular telecommunication voice and data equipment consisting of switches and IP based routers to route the network element management traffic. Notable customers included AT&T and Bell Canada, Comcast, Cox Communications, AT&T Wireless and Sprint corporations.

Carrollton, Tx, Us

Responsible for field trial support of the Salix7000 Series Next Generation Media Gateway Exchange (Salix7000 Series NGMGX). Installed, provisioned and maintained the subsystems that together constitute the Salix7000 Series NGMGX. The Salix7000 series of next generation media gateway switching equipment consisted of hardware redundant soft-switch call setup controllers managing the convergence of data and voice traffic over ATM and IP based backbone transport on to SONET ring access nodes. Executed the Salix7000 NGMGX interop and acceptance test plans. Provided demonstrations and training on the Salix7000 Series NGMGX functionality to potential customers in field trials and trade shows.

Dallas, Tx, Us

Responsible for the regression testing Service Node Intelligent Peripherals (SNIPs) that supplement the Advanced Intelligent Network (AIN) telephony services provided over the CCS/SS7 signaling network.

Master'S Certificate In Project Management (Mcpm) - Pmcentersusa

Bachelor Of Science In Electrical Engineering, Electrical, Electronics And Communications Engineering

High School Diploma, General Studies