As Data Analytics Manager for Worldwise Inc, I use my ERP Systems and Power BI expertise to design and build data-driven solutions that support the growing demand for pet products. I have successfully implemented data analytics and reporting solutions that have improved the efficiency and performance of Finance, Sales, Operations, and Product Development teams. I am proficient in using various tools and technologies to perform data analysis, visualization, and reporting. By owning our Business Intelligence tech stack, I strive to bring to life ‘the art of the possible’ leveraging modern analytics as a competitive advantage.Some of my responsibilities and achievements include:• Data Managemento Planning, building, and maintaining data and reporting solutions.o Documenting and maintaining data architecture in collaboration with department data owners.o Ensuring data quality, security, and compliance.o Providing data governance and best practices.• Data Analysiso Performing data profiling, mining, and data validation to ensure data is fit for use.o Applying statistical methods and machine learning techniques to analyze data.o Performing ad-hoc analysis and presenting results in a clear and user-friendly manner.• Data Visualizationo Developing and deploying reports that support analysis of key performance metrics.o Creating dashboards and alerts using Power BI and other tools.o Driving the adoption of data visualization and analytics tools in the business.• Stakeholder Engagemento Engaging Business Stakeholders at all levels to identify requirements for current and future projects.o Communicating data findings and recommendations to senior management and stakeholders.o Building road maps for the deployment and maintenance of advanced data technologies.

As Senior Business Systems Analyst I am responsible for supporting Worldwise’s Finance, Sales, Operations and Product Development teams by administering and advancing the business systems that are the heart of our growing companies’ needs. Utilizing my critical “Run the Business” skills and deep ERP systems and integrations expertise I work to uncover deficiencies in existing systems and processes, escalate them properly, and devise long-term solutions.• Drive Sage ERP and Microsoft Power Platform dashboard and reporting implementation efforts.• Support/Administer/Extend Sage ERP modules and customizations as needed.• Act as a business process and IT project manager for overall Sales and Finance forecast process.• Support Sage ERP, Microsoft Power BI reporting projects.• Interface closely with Sales, Finance and Product teams to translate needs into process solutions.• Participate in and implement Executive Reporting, FP&A change management processes.• Conduct system testing, user training, troubleshoot and support enterprise technologies as needed.• Deliver project status updates to team leaders and senior management on routine basis.• Manage Outside ERP and EDI Consulting groups for finance and product enhancement projects / customizations.

A pioneer in technology security and data tracking through innovative products that serve an expansive pool of industries with OEM Indoor Positioning Analytics and SaaS opportunities.• Serve a partner-level role while collaborating with the COO and CPO to manage all facets of manufacturing.• Align cross-functional expertise that impacts material supply & control, maintenance, training, manufacturing support, quality & scheduling, and continuous improvements to drive awareness and capture new opportunities.• Own accountability for end-to-end sales process and reporting, delivering transparent and timely reports on sales, manufacturing, and SLA goals.• Leverage sound business and financial acumen and broad experience to generate pricing quotes, develop strategies, and identify/implement customer solutions to part specification requirements.• Contributed to development of the annual business plan, optimizing team performance and ROI through streamlining opportunities and process improvements.• Established detailed reporting that resulted in the successful creation and implementation of P&L and Cash Flow forecasting abilities.• Distinguish Inpixon through superior customer support at the OEM level to ensure timely and accurate delivery of purchase orders, quotes, and requests for technical information.• Instrumental in improving service levels and customer satisfaction to the highest levels in company history.• Transitioned and integrated systems and operational processes from VAR/Reseller to OEM/Manufacturer & Software/Analytics provider in collaboration with executive management.• Develop daily sales and operational metrics, communicating strategies and expectations to upper management and staff.• Engage in industry research and analysis to develop strategic pricing strategies, models, and purchase agreements in keeping with the enterprise vision and mission relevant to growth.

A leader in enterprise IT infrastructure solutions that include Big Data and advanced analytics supporting a comprehensive approach to mission-critical operations for small business to Fortune 500 operations across government, health care, education, and life science sectors.• Directed the day-to-day operational performance for value-added resale of enterprise hardware and software solutions.• Led and directed a cross-functional team of top-performing professionals who optimized daily operations to position Lilien for a strategic merger and IPO.• Delivered effective leadership through strategic support for sales and customer service teams.• Developed and nurtured critical relations with vendors and manufacturers to ensure a clear communication line for ongoing, uninterrupted operations.• Collaborated among leadership, department managers, and staff to effectively facilitate the company merger and IPO through discovery and compliance requirements.• Implemented operational efficiencies to streamline workflow and manage vendors while developing Management Reporter dashboards, combining the Salesforce pipeline and implementing contract administration capabilities.• Successfully converted all accounting and order processing operations, including returns, integration, and contract administration from Excel/QuickBooks to Microsoft Dynamics GP ERP system.• Contributed FP&A expertise, business decisiveness, and direction to support the purchase and smooth integration of Indoor Positioning Analytics acquisition.• Executed multifaceted controls across disparate enterprise functions, including sales order processing, inventory control, and production to deliver a unified, consistent approach to operations.

Orchestrated daily operations at value-added reseller (VAR) of enterprise IT infrastructure solutions including big data and analytics for clients ranging from SMBs to Fortune 500 organizations in government, healthcare, education, life sciences.• Assessed operations to identify gaps in productivity and opportunities for improvement to streamline sales operations.• Served key role as the primary contact for technology leaders, including Hewlett-Packard, Compaq, Dell, EMC, and other OEMs and manufacturing operations.• Improved next-day average turnarounds while increasing output of an existing high-volume configuration and quote operation by streamlining the quoting and ordering process across inside sales teams.• Developed and implemented improved customer service initiatives and procedures that resulted in improved, proactive professional customer service at the OEM level.• Served as the primary sales management contact for the outside sales team.• Owned accountability for all aspects of order management that averaged $50M in annual sales with less than 1% returns.• Identified, recruited, and developed inside sales and fulfillment teams, mentoring individuals to engage in professional development and career progression opportunities.• Worked closely with management to achieve or exceed company goals and objectives, delivering timely and transparent reports to educate leadership on standings.• Fostered critical relationships with sales and technical staff to facilitate a unified approach to sales and customer service.• Contributed technology skills to developing front-end sales and integration tools through MS Dynamics accounting, while designing and supporting SQL and Salesforce business reports.• Recognized for expertise, professionalism, and drive with assignment to represent company as a member of the HP Reseller Operations Council from 2005 to 2007.

Early Career: Directed five (5) system engineers and four (4) sales reps through operations and administrative support - provided strategic and operational process enablement across sales, finance, and management functions, driving growth from $350K to $50M+ in annual revenue.