Cybersecurity Leadership & Management- Executive leadership team member who participated actively in organizational strategy, business planning, and risk management- Directed global cybersecurity operations, safeguarding 6,000 identities and 10,000 endpoints- Established and led a Security Operations Center (SOC) - Introduced KPIs and KRIs to optimize service delivery and risk mitigationGovernance, Risk, and Compliance (GRC)- Led SOC 2 compliance efforts and alignment with Quebec’s Law 25- Developed policies and procedures for regulatory compliance- Conducted risk assessments for IT and Operational Technology (OT), prioritizing critical assets- Developed Business Continuity Plans (BCP), Disaster Recovery Plans (DRP), and Incident Response Plans(IRP) tailored from CISA/NIST frameworksSecurity Architecture & Deployment- Deployed various security controls such as firewalls with UTM, IDS/IPS, SIEM, EDR- Enhanced security for Operational Technology environments- Strengthened Microsoft 365/Azure security: Zero Trust Architecture, IAM/PAM, Entra ID hardening, conditional access, alerting, logging, key managementService Development & Sales Support- Developed a cybersecurity services portfolio for clients across industries- Provided expertise in technical sales for critical infrastructure protection and compliance- Trained sales staff on cybersecurity solutions, improving client engagementsIncident Response & Automation- Established incident response procedures based off guidelines from CISA/NIST recommendations- Led automation effort in security operations, reducing manual workloads and enhancing SOC response timesTraining & Development- Implemented security awareness programs with mandatory training and phishing simulations.- Developed training programs to enhance team competencies in cybersecurity trends and practices.

- Creation of budgetary IT plans and roadmap for 80-1500 employees companies- Design, architecture and creation of project work plans for various IT projects- Level 3 technical assistance for project and operational teams- Coaching and onboarding of junior technical advisors- Recruiting assistance for high level technical staffNOTABLE REALIZATIONS- IT infrastructure architecture and work plan creation for over 500 projects with many over 1000 budgetary hours- High level management of over 350 servers and 1200 workstations using various technologies across multiple industries - Creation of over 100 IT plans and budgets for businesses across multiple industries

- Development and administration of main ERP system - IT procurement department manager- Setup of business workflows and process among departments- Final revision and quality control of all proposed IT solutions and project plans- Hiring of high level technical resources - KPI development for various IT departmentsNOTABLE REALIZATIONS- Standardization and advanced setup of Connectwise ERP system

- Creation of budgetary IT plans and roadmap for 80-1500 employees companies- Design, architecture and creation of project work plans for various IT projects- Level 3 technical assistance for project and operational teams- Coaching and onboarding of junior technical advisors- Recruiting assistance for high level technical staff- Account management and sales-oriented tasks - Business development and recurring agreement portfolio maintenance NOTABLE REALIZATIONS- IT infrastructure architecture and work plan creation for over 100 projects - High level management of over 125 servers and 600 workstations using various technologies across multiple industries - Creation of over 30 IT plans and budgets for businesses across multiple industries- 100% client retention rate

- Management of level 1, 2 and 3 IT technical and procurement team- Implementation of IT solutions for various environment - Level 3 technical assistance for IT operation teams- Auditing and analysis of IT infrastructureNOTABLE REALIZATIONS- Architecture and implementation of over 40 projects with 100+ budgeted hours - Implementation of pilot solutions using Office 365 and G suite- Implementation of IT standards for efficient management of IT infrastructures- Executive board member

- Level 1 and 2 onsite technical support - IT solution implementation assistance NOTABLE REALIZATIONS- Migration of various technologies and workstations integration with Active Directory for a 600 employees company