Eric Braconnier Email & Phone Number

Paris, Fr

Sassenage, Fr

- Alignment of IT production systems to optimize the service availability - Implementation of the right level of service for production and support- Build and deliver an effective 24/7 production environment - Challenge all providers : SLA’s and financial conditions optimization, 15-20 % saving on OPEX budgets- Implement SAP ERP as a sustainable platform and tool for management of group companies o Lead simplification of existing processes o Facilitate and manage a schedule of new projects in consensus with the department users o Deliver projects in the expected timing and budget o Convince COMEX to migrate all company BU’s on this platform o Implement a new reporting system with the appropriate tools (BW, Hyperion, Business Objects). o Accelerate CRM with the implementation of a Datamart : customer segmentation and behavior analysis (SPSS) o Launch an E-Commerce site.

Hong Kong, Hk

- Reorganised and co-ordinated 80 developers and operating staff.- Created the international IT task force and launched the first missions.- Audited and remobilized the European teams on the 6 major markets.- Implemented Navision ( Microsoft ERP) in 3 branches with the appropriate processes and the change associated to replace old unstable legacies.- Animated a reporting and budget structure to follow IT performances of our brands.- Improved the cohesion and a better communication with our shareholders.- Organised and achieved on the biggest branch the go life of a new Store system and finance ERP (Retalix and Oracle).- Prepared and launched the implementation of Oracle Retail with the appropriate organisation and the involvement of the French management.- Drove and encouraged all actions and plans around CRM (8 millions loyalty card holders

- Stores IT servicesStimulated and developed sales and services around Sigma, the group software dedicated to DIY stores back office and POS o Managed the versioning (2 new releases of Sigma every year) in association with a group of franchisees for the functional design.- Central Purchasing Officeo Achieved the building of our group referential system within SAP for group and branches accounts, budgets, financial reporting and communication for the Stock Exchange.o Implemented sourcing, buying and promotion processes, according to the ERP standards.o Organised and conducted the hosting and outsourcing services for our SAP data centre.o Constructed and achieved the group communication and network infrastructure mixing satellite, ADSL, ISDN, to connect stores, warehouses and HQ through a strongly build VPN.o Developed performing tools dedicated to stores orders, based on BtoB internet technologies.

Neuilly Sur Seine, Ile De France, Fr

o Motivated 40 IT staff, traumatized by a chaotic SAP implementation project;o Restructured contracts, SLAs and IT suppliers selection to rebuild an efficient task force dedicated to the stores and commercial organisation.o Improved dramatically the efficiency of SAP Retail in a European context to provide goods and services to the branches through a dedicated warehouse.o Launched a stores POS review (8 different POS) and implemented the selected corporate solution everywhere.o Achieved successfully the European switch in the new currency on every IT components

Aubervilliers, Fr