Market Relations Manager, Swfl
CurrentDeveloping and maintaining strong partnerships with assigned business partners as well as other key influencers. Coordinating the design, request, and delivery of analytical tools, e.g., reports, health care assessments, member surveys for the purpose of presentation of suggested strategies for wellness initiatives, benefit design and overall cost savings. Educating accounts on BCBSF sales process, products, policies and procedures. Communicating state and federal legislation impacts. Assists accounts with implementing procedures for the legislative plans. Managing resolution of complex account and business issues in collaboration with sales and sales support staff and other functions within BCBSF when appropriate.