As a Scheduling Coordinator at Cleveland Clinic, I work directly with patients, administrative assistants, and physicians to schedule urgent and future appointments, including all testing, for the Cardiovascular Medicine division. I have been in this role since Apr 2023, and I have demonstrated strong communication, analytical, and time management skills in a high-volume and fast-paced environment.I also have over five years of experience as a Clinical Technician in the Medical Intensive Care Unit at Cleveland Clinic, where I worked alongside registered nurses, physicians, and other healthcare personnel to provide world-class care to our patients. I performed duties such as labs, EKGs, bathing and grooming, post mortem care, transferring for tests and discharges, code blue compressions and running. I was involved in the direct care of ICU patients during the Covid-19 pandemic, and I received multiple recognition awards for my compassion, professionalism, and teamwork. I am certified as a Nursing Assistant and Basic Life Support provider, and I have a high school diploma from North College Hill High School.