Eric Burdett Email & Phone Number

Bethesda, Md, Us

Golden Valley, Minnesota, Us

Arlington, Va, Us

West Conshohocken, Pa, Us

Malvern, Pa, Us

Exton, Pennsylvania, Us

• Implementing new instance of Dynamics CRM online for new business acquisitions• Creation of workflows and plugins to assist business needs• Reporting through Power BI• Integration of Power BI with CRM• Developed and maintain several C# .NET applications• Migrate SharePoint 2010 to SharePoint Online through the use of Sharegate and custom built applications to handle metadata and file movement• Handle all project planning, documentation and scheduling for current projects

Seattle, Washington, Us

• The sole developer for onboarding new accounts and the maintenance/upgrades to the internal application• Stood up several Dynamics CRM and K2 application environments• Managed the initiative of load balancing the CRM and custom ASP.NET web applications• Created the current HR application for team, position, and site tracking, utilizing ASP.NET• Integrated Active Directory (AD) applying LDAP queries in the HR application to sync ADvalues for reporting purposes• Ran QA and UAT for application upgrades• Subject Matter Expert (SME) for Dynamics CRM upgrades• Organized and executed weekly after hours deployments of the software• Packaged and deployed K2 upgrades and customizations• Charged with managing and working closely with our CRM contractors• Provided Tier 2 support for our helpdesk for complex application related issues• SME for the application portion of the disaster recovery initiative• Supported infrastructure and data teams for projects that would impact the internal application• Collaborated with the infrastructure team to successfully implement phone and Microsoft Office Communicator (MOC) integration• Involved in new hire training by providing lessons and guidance on how to use the current system