Eric Buss Email & Phone Number

Chesterton, In, Us

Serves as senior-level technology resource for corporate strategic planning and projects. Oversees the IT related aspects of all new construction and remodeling projects. Works with individuals throughout the company to provide information technology solutions for a myriad of business opportunities.•Manages information systems personnel and contractors to design, develop, implement, operate and administer computer and telecommunications software, networks and information systems. • Coordinates activities by scheduling work assignments, setting priorities, and directing the work of subordinate employees. • Incorporates a range of hardware and software management techniques to ensure infrastructure is capable of supporting companywide computing and information technology efforts. • Identifies emerging information technologies to be utilized within existing systems. • Directs the development, design, and implementation of new applications and changes to existing computer systems and software packages. • Supervises acquisition, inventorying, and disposition of hardware and software.• Ensures the security and privacy of the information systems, communication lines, and equipment. • Develops, reviews, and certifies all back-up and disaster recovery procedures and plans. Creates and implements policies and procedures for electronic data processing and computer systems operations and development.

Warsaw, In, Us

Oversaw all IT functions for US operations, including but not limited to networking, telephony, internal systems, helpdesk administration, and asset management. Served as the key IT executive and ensured reliable and timely services of the technical team. • Prepared annual budget for IT department, including capital expenditures. • Assisted in the planning and implementation of additions, deletions and major modifications to the supporting regional infrastructure.• Implemented network security at the regional level.• Oversaw the administration and maintenance of the company's infrastructure, and directs other IT associates when necessary.• Oversaw the administration of the company's LAN/WAN and Active Directory.• Managed and developed upgrade strategies to the company's telephony solution.• Oversaw troubleshooting, systems backups, archiving, antivirus/spam/spyware and disaster recovery and provides expert support when necessary.• Maintained, consolidate and upgrade ERP systems. • Worked with project teams to help implement Internal Systems.• Oversaw all help desk activities.• Responded to escalated help desk issues.• Oversaw the administration and maintenance of our tracking software.• Interacted with internal clients on all levels to help resolve IT-related issues and provided answers in a timely manner.• Built and maintained vendor relationships and managed the purchase of hardware and software products.• Managed the purchasing of all software, hardware and other IT supplies.• Ensured that company assets are maintained responsibly.• Ensured IT SOX compliance.• Prepared for internal and external audit preparation.• Provided access to applications and data communications for the company.• Supported various corporate initiatives such as acquisitions, integrations, and executive presentations.• Provided leadership to others through example and sharing of knowledge/skill, including training, as necessary.

Warsaw, In, Us

Assured reliable, long-term operations of all computers and related equipment in the company. Provided configuration and maintenance of manufacturing systems that were integrated with the company's business system and developed applications needed to accomplish those. Drove operational productivity improvements to allow for business growth. • Prepare annual budget for IT department, including capital expenditures• Provide strategic planning of computer hardware and applications• Provide strategic planning of telephone system and security system hardware and application• Provide access to applications and data communications for the company• Consult with users to determine hardware, software, or systems functional specifications• Negotiate terms and condition of purchases• Design develop, document, analyze, create, test or modify all computer systems or programs• Design, document, test, create, or modify of computer programs related to machine-operating systems• Evaluate computer operating systems, software, and hardware and communication requirements• Provide and maintain adequate computer hardware for the company• Consult where needed in system design, application, and automated processes• Maximize computer uptime and assure data integrity and disaster recovery• Support various corporate initiatives such as acquisitions, domain integrations, board presentations, and policies and procedures

Warsaw, In, Us

• Responsible for ERP upgrades and writing reports.• Ensured that manufacturing systems are integrated with the company's business system and that applications needed to accomplish this were developed.• Drove operational productivity improvements to allow for business growth with no additional indirect overhead.

Fort Wayne, In, Us

• Provided support for small businesses.• Performed hardware support, application support, Windows Server 4.0, Novell Netware 4, Terminal Server, Citrix.