Eric C. Email & Phone Number

Phoenix, Arizona, United States

Provide clerical support for the Claims department, including receipt and processing of daily incoming emailed PDF claims. Peer mentorship of new hires on how to pull claims and Explanations of Benefits (EOBs) off the on-line system using Filenet and Emdeon software. Annotates items in claims software systems. Maintains control of incoming Provider.

Phoenix, Arizona Area

Handle inbound calls from cardholders, assisting with account management of payment promotions that the cardholder received from merchants.Take payments from cardholders and allocating payments to particular payment promotions.Review accounts with cardholders for account balances.Correct billing errors or data entry errors made on accounts

5320 East Shea Blvd, Scottsdale, AZ 85254

Handle inbound calls to the office, providing information and scheduling patient appointmentsCall Insurance providers to obtain and update authorizations for physical therapy. Follow up to ensure claims are received, processed and completed timely.Data entry of billing and new insurance claims.Greet new physical therapy patients and providers.Solicit and.

Resolves patient billing concerns utilizing comprehensive knowledge of, Signature and Medipac billing systems, as well of several other Windows 97 based software products including Rhumba, Mobius, Phamis Lastword, Casnet, Epic and EAPM. Promoted to a Customer Service Mentor, for the new employees. Assisting with the further growth of learning and nurturing.

Focus on retaining and expanding client base by making sure that work is completed in an acceptable and timely manner. Handle account collections and preliminary account receivables tasks.

Data entry of paper based medical files into mainframe software system. Worked extensively to modify the medical record filing process, which lead to a more efficient and effective office filing system. Responsible for handling and routing of incoming telephone calls, as the call center representative.

• Supervisory position, training new staff members as airport security on the procedures and policies. Promoted to new position, for previous military experience.
• Load Planner – Calculated passenger, cargo, and fuel weight data information, for pilot and flight usage. Responsible for the stocking of plane cabins, per Flight Attendants’ requests. Forwarded all weight and data.
• Ramp Instructor – Trained all new employees in company policies and procedures, which equipped them with the knowledge to detect potential dangers to personnel and equipment.

• Assured readiness of vessel for deployment.
• Flight Operations Fireman Responsible for maintaining safety from fires and other dangers to crew, ship, and aircrafts.
• Watch Standing Security Monitored all traffic of military and or civilian personnel to and from the vessel. Fielded all incoming telephone calls to ship. Trouble shooting and problem resolution of all adverse incidents.