With a diploma in cookery and a bachelor's degree in commerce, I have a unique combination of culinary and business skills that I apply to my role as a Restaurant Manager at Ninkasi 9 Kitchen & Club. I am passionate about hospitality and customer service, and I strive to create memorable experiences for our guests.In my current role, I lead the staff training, sales reporting, payroll accounting, cost analysis, and vendor collaboration, ensuring the outlet's profitability and efficiency. I also work with the Marketing Director to develop and implement innovative strategies for expanding our reach and attracting new customers. Since joining Ninkasi 9 in December 2023, I have reduced variable costs by 7%, increased sales by 15%, and improved customer satisfaction ratings by 20%.Along with managing Ninkasi 9, I am an Operations Leader at Pune Pet Park, where I manage the organisations inventory, budget, reports, and purchases. I also coordinated employee performance appraisals and exit interviews, and contributed to the development of project plans and product specifications. I achieved revenue growth and expense management surpassing industry standards, and earned multiple certifications in dog CPR, first aid, and training.