Eric Calimag Email & Phone Number

Manila, National Capital Region, Philippines

• Oversee and manage the Manila Project Management team which support 3 different markets i.e. US, SG, HK.
• Leads in building an effective and dependable Manila Project Management team in strengthening their skills, knowledge and support capabilities.
• Identify areas of improvement and furnish reports to the Management team in respect of the team's productivity.
• Initiate and plan ad-hoc projects that brings added value to the team.
• Collaborate and work closely with different Project Management team and managers in HK and SG.
• Provides product and process training to the team and closely monitor the staff's performance.

Vaughan, Ontario Canada

• Serves as a primary business contact for any matters specific to the assigned clientele / account.
• Works hand in hand with the fulfillment, shipping, warehouse, inventory, and freight forwarders / carriers to provide excellent service to clients.
• Managing purchase / sales orders received through email, EDI, and E-commerce; ensuring that they are accurately fulfilled and delivered to different retail stores and individual customers across Canada and US.
• Communicate and negotiate with transportation companies.
• Prepares necessary documents required in transporting the goods like the Bill of Lading, pallet tags, Custom documents, packing slip.

Singapore

• Assist clients in managing mission-critical, time sensitive and confidential content for capital markets transactions, funds, financial reporting, and Singapore Exchange compliance filings.
• Manage projects for compliance documents (Annual Reports, Circulars) and transactional documents (IPO's, Offering Memorandum) from typesetting to printing, and delivery.
• Main coordinator for internal group and processes to deliver service and requirements for clients.
• Lead a team of 5 people for 2 consecutive Annual Report peak season.
• Key Sales partner on managing and establishing good working relationship with clients.
• Set-up virtual data room to facilitate storage and sharing of documents for clients and troubleshoot basic access issues.

Singapore

• Manage clients’ deals with respect to drafting, typesetting, and conversion of their financial documents needed for public/private offering and/or filing with SEC.
• Provide effective customer service, assist and provide solutions to clients.
• Work with Sales on client management and establishing good relationship.
• Provide a timely, accurate and effective communication to both internal and external customers.
• Create print schedules which provide specific cut-off times from sign-off to printing to ensure delivery of the financial documents per client’s requirement.
• Serve as a logistic coordinator and liaise with freight forwarders to deliver time-sensitive financial documents locally and internationally.

Philippines

• Process day -to-day user access entitlements and product set-up through different entitlement systems.
• Key contact person for Helpdesk, Product Managers, and other internal departments on access and product issues.
• Document entitlement, system processes, and changes to be used as a guide for the internal groups.
• Assists and coordinates with the Global Commercial teams (Asia Pacific, Japan, EMEA, US) in the proper sales and entitlement support of existing and new products and upgrades.
• Participate and handle different projects like system and process migrations / improvements, product creation and upgrades, and UAT testing.
• Create and generate reports to analyze entitlement processes and performance. Identified loopholes and areas of improvement for a better order turnaround time and to measure the performance of the team and individual.

Philippines

• Monitor credit card transactions to detect and stop fraudulent activities.
• Investigate complaints of fraud from club members and foreign franchises.
• Review exception reports for the early detection of fraud.
• Coordinate with the different Security and Fraud units of other credit card companies.
• Liaise with card members regarding transaction confirmation.

Certificate, Logistics, Materials, And Supply Chain Management, President List

• Learned strategic concepts on various functions within the supply chain and international logistics systems and strategies. • Acquired.

Bachelor Of Commerce - Bcom, Economics

Activities and Societies: Student Council Pax Romana (Catholic group)• Learned the proper allocation of resources to adequately meet human.