Eric Calimag Email & Phone Number

Manila, National Capital Region, Philippines

• Oversee and manage the Manila Project Management team which support 3 different markets i.e. US, SG, HK. • Leads in building an effective and dependable Manila Project Management team in strengthening their skills, knowledge and support capabilities.• Identify areas of improvement and furnish reports to the Management team in respect of the team's productivity.• Initiate and plan ad-hoc projects that brings added value to the team.• Collaborate and work closely with different Project Management team and managers in HK and SG.• Provides product and process training to the team and closely monitor the staff's performance.• Resolve issues within the team and escalations from internal departments and external clients..• Carry out daily project management and customer service work to external clients, providing solutions and helping them with their mission-critical, time sensitive and confidential documents for capital markets transactions and regulatory compliance ( e.g. IPO, Annual Reports, Announcements, Shareholder or Offering Circulars, Retail Bonds, US filings) for SG, HK and US markets.

Vaughan, Ontario Canada

• Serves as a primary business contact for any matters specific to the assigned clientele / account.• Works hand in hand with the fulfillment, shipping, warehouse, inventory, and freight forwarders / carriers to provide excellent service to clients.• Managing purchase / sales orders received through email, EDI, and E-commerce; ensuring that they are accurately fulfilled and delivered to different retail stores and individual customers across Canada and US.• Communicate and negotiate with transportation companies.• Prepares necessary documents required in transporting the goods like the Bill of Lading, pallet tags, Custom documents, packing slip.

Singapore

• Assist clients in managing mission-critical, time sensitive and confidential content for capital markets transactions, funds, financial reporting, and Singapore Exchange compliance filings.• Manage projects for compliance documents (Annual Reports, Circulars) and transactional documents (IPO's, Offering Memorandum) from typesetting to printing, and delivery.• Main coordinator for internal group and processes to deliver service and requirements for clients.• Lead a team of 5 people for 2 consecutive Annual Report peak season.• Key Sales partner on managing and establishing good working relationship with clients.• Set-up virtual data room to facilitate storage and sharing of documents for clients and troubleshoot basic access issues.

Singapore

• Manage clients’ deals with respect to drafting, typesetting, and conversion of their financial documents needed for public/private offering and/or filing with SEC.• Provide effective customer service, assist and provide solutions to clients.• Work with Sales on client management and establishing good relationship.• Provide a timely, accurate and effective communication to both internal and external customers.• Create print schedules which provide specific cut-off times from sign-off to printing to ensure delivery of the financial documents per client’s requirement.• Serve as a logistic coordinator and liaise with freight forwarders to deliver time-sensitive financial documents locally and internationally.• Certified SEC filer and has filed more than 100 financial documents (eg. Annual Reports, 6/K, Circulars) with SEC with zero error.

Philippines

• Process day -to-day user access entitlements and product set-up through different entitlement systems.• Key contact person for Helpdesk, Product Managers, and other internal departments on access and product issues.• Document entitlement, system processes, and changes to be used as a guide for the internal groups.• Assists and coordinates with the Global Commercial teams (Asia Pacific, Japan, EMEA, US) in the proper sales and entitlement support of existing and new products and upgrades.• Participate and handle different projects like system and process migrations / improvements, product creation and upgrades, and UAT testing. • Create and generate reports to analyze entitlement processes and performance. Identified loopholes and areas of improvement for a better order turnaround time and to measure the performance of the team and individual team members.• Trains and coach team members on entitlement processes.

Philippines

• Monitor credit card transactions to detect and stop fraudulent activities.• Investigate complaints of fraud from club members and foreign franchises.• Review exception reports for the early detection of fraud.• Coordinate with the different Security and Fraud units of other credit card companies.• Liaise with card members regarding transaction confirmation.

Certificate, Logistics, Materials, And Supply Chain Management, President List

• Learned strategic concepts on various functions within the supply chain and international logistics systems and strategies. • Acquired.

Bachelor Of Commerce - Bcom, Economics

Activities and Societies: Student Council Pax Romana (Catholic group)• Learned the proper allocation of resources to adequately meet human.