Eric Callender Email & Phone Number

:Pomona, Tsd

• Process Priority 1 pole requests as they are reported by inspectors. Create and provide monthly updates on Pri 1 status• Manage Poletest requested through Rule 44.2 and process requests from start to finish• Ensure the data within SAP and the IPI database are accurate for reporting• Ensure that all intrusive inspection results are uploaded into SAP• Validate incoming/outgoing data imported and exported from SAP and contractors• Review and approve data submitted by contractors so that invoices can be processed through Supplier Portal• Manage data issued/returned by contractors that require resolutions, reporting, and invoicing corrections with regard to inspection results submitted• Research and resolve any duplicate or incorrect inspection results uploaded in SAP• Report obstructed poles to Land Services Agent in the Corporate Real Estate department for customer contact• Research Ad-hoc requests through PRPM, Tech Design, Tech Planning, and Planning contractors• Participated in monthly meetings/training with PMA analyst to review issues regarding inspection uploads into SAP, and the creation of E2 Notifications• Experience deciphering maps, eWorld, and Google Maps, and Google Earth• Preparation of legal location descriptions• Oversee contractors performing pole inspections and evaluations• Facilitate meetings and presentations with internal and external stakeholders• Support regions and Transmission Deteriorated Pole Program in the review and release of construction packages to the RPPM organizations• Responsible for the weekly construction reporting with the sourcing contractors regions• Responsible for the bi-weekly construction reporting for the regions• First line of contact for the regions to resolve concerns related to construction and the pole program• Supported Tech Design and Transmission in resolving design issues for planning in assigned regions• Date management of work orders in the assigned regions

Diamond Bar, Ca

EVICTION CALENDAR SPECIALISTLaw Offices of Barrett, Daffin, Frappier, Turner & Engel – Diamond Bar, CA 02/2012 – 05/2012• Maintain the calendaring of hearings, schedule attorneys, obtain results and forward results to clients Ensuring database accuracy of data.• Assist in preparation of all legal steps in the eviction process: vacate letters, petitions, hearings…• Extensive telephone contact with courts, attorneys, clients, and debtors.

Legal Processing Assistant I Traffic Division: San Bernardino County Superior CourtDaily operations processing of legal documents for case preparation and filingsProvide court files to courtrooms for traffic and criminal casesInteract with general public to support guidelines for traffic and criminal proceduresFamily Law Division: San Bernardino County Superior CourtDaily operations of processing for family law casesInteract with general public to support procedures for filingsCourt Volunteer San Bernardino County Superior CourtProvided assistance and direct the general public at the information windowProcessed judgments in compliance with court guidelines and proceduresSupported all department case filings and miscellaneous requestsSelf-Help Assistant San Bernardino County Superior Court - Resource CenterProvided the general public with documents, and explained the procedures for: family law, guardianship, unlawful detainers, and small claims issuesOrganized master forms documentation for four Superior Court locations

Distribution Operations & Logistics Support WMS (Warehouse Management Systems)IT Network Infrastructures Operations Systems & Procedures Telecommunications Implementation Program/Project Management & Vendor RelationsHardware Procurement & Liquidation Transportation Carrier Liaison; DC/POS (Data Capture/Point-of-Sale) Division; Primary responsibility: Managed Intuit and First Data Merchant Services major accountsResponsible within the Sales division for overseeing major accounts, and providing operational support to fulfill order configuration, and process outbound shipment of daily orders and inbound receipts.Provided excellent hands-on support for order management, product receipt, Returns, software destruction, and overall distribution and configuration processes.Customer, vendor and ALC liaison for real-time interaction and communication for order shipment, updates, inventory, configuration challenges and run-rate reports.Processed monthly billing files for vendors and posted to their respective Quick Base databases.Liaison to all IT infrastructure teams of E-Commerce, EDI, Infosys, programming, etc. issues.Organized QBR's with vendors and customers for open discussions of past, present and future business performance and requirements.

Primary responsibility: Managed specific major accounts order processing and outbound shipmentsResponsible for overseeing Apple, Wal-Mart, Lowepro, SMC, Nimax, BenQ, etc., and up to 21 IML accounts.Managed daily account requirements based on contractual stipulations and obligations for clearly stated definitions of the Service Level Agreement.Supported a specialized accent of Value-Added Services.Liaison between vendor, Corporate Program Managers and the distribution center Operation's team which consist of Receiving, a specialized postponement/rework area, the Shipping department and the transportation area, which hosts LTL, long distance and oversea carriers.Attended daily conference calls, meetings, Quarterly Business Reviews and maintained excellent relationships of open communication between respective management teams.Provided guided tours of the facility and knowledgeable responses to inquiries of the operations infrastructure and its capabilities.

Primary responsibility: Managed Billing and void-fill area for outbound shipmentsManaged all aspects of the daily Shipping operations providing distribution of over 100,000 technology and classic end-user products to retail markets and customers worldwide in an 800,000 square foot facility. The center encompasses over 9 miles of a state-of-the-art conveyor system.Provided a specialized accent of Value-Added Services.Lead the Outbound Billing area maintaining excellent order processing and outstanding confirmed on-time delivery percentages. Responsible for over 40 direct & temporary associates as well as the overall center in multiple levels of managerial tasks.Provided management guidance for the center's 3-Level Pick Module which houses over 30,000 products for the pick, pack and ship processing.Participated in daily senior management meetings providing input for the center's Policies and Procedures.Completed Six Sigma Yellow Belt training and certification.

Primary responsibility: Managed Gateway and other specific major accountsResponsible for overseeing Gateway, Apple and Wal-Mart IM-L accounts.Provided daily management of account requirements based on contractual stipulations and obligations for clearly stated definitions of the respective Service Level Agreement.Liaison between vendor, Corporate Program Managers and the distribution center Operation's team of Receiving, a specialized postponement and rework area, the Shipping department and the transportation area which hosts LTL, long distance and oversea carriers.Attended daily conference calls, meetings, Quarterly Business Reviews, managed daily issues and maintained excellent relationships of open communication between respective management teams.

Primary responsibility: Managed all network infrastructure operations for ALC'sProvided management leadership, support and liaison status to IT for multiple domestic and worldwide Advanced Logistic Centers for network infrastructure issues, application issues, hardware outages, upgrades and maintenance.Managed vendor relations, contracts, agreements, procurement and liquidation of hardware. Traveled 100%.Facilitated network infrastructure hardware upgrades from 3Com to Cisco products.Directed multiple Symbol Technology wireless network installationsManaged numerous start-ups, moves, enhancements and closures which included hardware liquidation and procurement.Provided lead management role for various company initiatives & projects for application enhancements that netted over $25 million in cost savings.Effectively managed the delivery, installation and acceptance of Unix servers for multiple domestic and International locations.Provided support for implementation of new application process functionality for Shipping, Receiving and ISC areas.

Provided Corporate Operations support to over 10 domestic and 20 worldwide Distribution centers for network, hardware and system applications. Liaison to IT network operations, programmers and vendors. 100% travel.

IT telecommunications department first level end-user support for a Rolm 9751 PBX phone system providing telephone installations, moves, adds, changes, and voicemail setup. System included an IBM RISC 6000 VRU and also maintained the CLI video-conferencing system. Coordinated and processed all internal move ordersand invoice approvals.

First level end-user support for IT Network group within an IBM mainframe environment. Managed procurement, installation and support for network hardware, data and telecom circuits, T1 lines, SW-56 service, DSU's, 3174 IBM controllers and terminal installations. Support included 100% travel to include international locations such as London and Mexico.

Bachelor Of Science (Bs), Business Administration And Management, General, 3.53

Associate Of Science (As), Paralegal, 3.96

Activities and Societies: ICAP (Inland Counties Association of Paralegals)Cum Laude, GPA 3.96 (#1 in Paralegal Program)

Business Admin