Eric Camacho Email & Phone Number

Seattle, Washington, United States

Data Quality Engineering - design, develop, document and perform data quality checks across multiple data sources.• Collaborated with cross-functional teams to review requirements and create test plans that effectively evaluated complex data systems, delivering high quality data to both internal and external customers.• Led data integration testing, aiming for seamless and efficient data ingestion between diverse systems.• Executed complex SQL scripts, validating source data against reporting data systems to ensure accuracy and completeness across the data pipeline.• Updated testing frameworks, optimizing testing processes and reducing testing cycles, significantly enhancing team efficiency and productivity.

Seattle, Washington, United States

Data Quality Engineering - design, develop, document and perform data quality checks across multiple data sources.• Collaborated with cross-functional teams to review requirements and create test plans that effectively evaluated complex data systems, delivering high quality data to both internal and external customers.• Led data integration testing, aiming for seamless and efficient data ingestion between diverse systems.• Executed complex SQL scripts, validating source data against reporting data systems to ensure accuracy and completeness across the data pipeline.• Updated testing frameworks, optimizing testing processes and reducing testing cycles, significantly enhancing team efficiency and productivity.

Operations Engineering - support software and data operational readiness across production applications.• Provided technical expertise and mentorship, enhancing team members’ capabilities, resulting in overall team efficiency and a more robust skill set across the team.• Developed critical ad-hoc query scripts and data movement tasks to resolve application related problems and improve overall operational stability.• Represented team in cross-functional meetings helping troubleshoot escalated issues, identify defects and conceptualize potential short-term and long-term solutions.• Recognized trends across customer support cases and ETL errors, working with support and software developers to determine potential product enhancements and training opportunities.

Portland, Oregon

• Provide leadership and work with various NWEA teams to identify, track and effectively troubleshoot Partner problems• Complete incident investigations and work with Partner Support and SCRUM teams to determine workarounds and resolutions• Make hot fix recommendations to Product Management and associated SCRUM teams• Create tools to automate existing manual processes and validate associated data• Perform code review of constructed software deliverables• Navigate and query databases, both relational and non-relational• Perform ad-hoc query, data change and data movement tasks for various teams• Share knowledge and best practices with company personnel through training and documentation• Provide guidance on developing sustainable applications

Portland, Oregon

• Provide leadership and work with various NWEA teams to identify, track and effectively troubleshoot Partner problems• Complete incident investigations and work with Partner Support and SCRUM teams to determine workarounds and resolutions• Make hot fix recommendations to Product Management and associated SCRUM teams• Perform ad-hoc query, data change and data movement tasks for various NWEA teams• Extend guidance to staff on developing sustainable applications

Portland, Or

• Mentor and assist Partner Support team members with all NWEA products and support responsibilities• Oversee escalated Partner issues with Web-based MAP and Client-Server MAP platforms• Collaborate with cross-department teams to outline support processes and improve NWEA products and services for a better Partner experience

Portland, Or

• Maintain and update Partner Support training website and modules• Organize new hire training schedule and facilitate training modules covering all NWEA products and services• Recognize gaps in training for existing and new NWEA products and services; plan, develop and incorporate into training plan

Portland, Or

• Analyze, diagnose and remedy Partner questions and technical issues with NWEA products and services• Participate in Partner Support team projects and collaborate to improve support processes and procedures• Act as support representative within cross team projects

• Troubleshoot initial deployment, configuration issues, and failures with WatchGuard hardware and software components within customer specific networks through phone and web CRM interface• Maintain current knowledge with new software releases and help educate customers with improved functionality and compatibility• Triage inbound support telephone calls and establish importance of issues for prioritization within the support queue

• Monitor branch Unix server applications and fix or report possible errors to ensure 24 hour operations run smoothly• Coordinate, set up, and implement both inbound and outbound image delivery between external customers and branch users• Assist in supporting all facets of the document imaging system for all branches and corporate office; document procedural changes• Perform new branch server builds for document imaging system and communicate with other teams to ensure application and data flow between systems is correct

• Remain current with FAA and company policy, basic first aid and emergency evacuation procedures • Ensure a safe environment is provided for customers and fellow crew members during all phases of flight• Provide customers with Inflight service consistent with the Alaska Spirit

• Tutor students in writing basic computer programs for computer science classes• Troubleshoot computer, networking, and operating system malfunctions • Create and edit user profiles for school network and install programs on computers