Eric Campbell Email & Phone Number

During my time as a Program Specialist with MSB, I developed the abilities to provide ongoing consultation to clients on their program implementation and financial goals as well as to create strategic execution plans to exceed said goals. I am dedicated and passionate about helping clients turn their visions and objectives into reality, and I offer strategic and executable plans that meet and exceed client expectations through SaaS implementations, updates, and program consultation. Through that position, I gained experience in project management, leadership, and consultation. I worked closely with our development team to find innovative and efficient solutions to all of our clients’ needs. -Accurately processed 65 cost reports in an aggressive timeline to claim $35,000,000 for Texas school districts-Designed updates for and oversaw the health of our SaaS tool used to process cost reports for 400+ Texas school districts-Consulted with districts and state auditors to save over $2,000,000 in incorrect audit findings between 8 districts-Acted as liaison between clients and end users to improve business relationships, allowing retention of numerous clients, including our largest three-Implemented 40+ features to our two SaaS platforms based on client feedback, state regulation changes, and end user focused quality of life improvementsI’m skilled in Agile and Waterfall project management methodologies and tools including SmartSheets, Azure, NetSuite, Zendesk, and Google Suite. I have a wealth of experience that gives me the ability to truly help my clients and my company to the best of my ability.

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  Program Specialist

  Msb Consulting - Medicaid To Schools

  Jun 2017 - Present - Austin, Texas, United States

  MSB is a Medicaid consultation and billing service for Texas and New Hampshire public school districts. As a Program Specialist, I undertake the responsibility of ensuring our clients understand the Medicaid to Schools Program to its fullest and equip clients with resources in order to meet client expectations. Responsibilities include:Provide expert-level consulting and leadership on the Medicaid to Schools Program to clients in order to build compliance, accuracy, and maximization that yields strong client relations built on trust and communicationAct as Project Manager between client and Development TeamDesign innovative solutions for client needsFacilitate all activities related to annual Cost Report, interim claiming, and any other financial projectsConduct all implementation procedures for new clientsManage and track client billing documentation and participation Conduct and participate in weekly, divisional, team meetings to ensure all appropriate teams are up-to-date with client expectationsOne-on-one or group trainings and workshops on company documentation tools